Auto Quotes is becoming a go-to technology tool that reduces the anxiety surrounding our clients’ most pressing priorities, which include driving revenue, ensuring that all sales opportunities are being addressed, and staying on top of customer needs.
Carlsbad, CA (PRWEB) May 25, 2011
MaintenanceNet, Inc. today announced Auto Quotes as a new feature to its Service360 cloud-based service contract management platform. The Auto Quotes solution boosts service revenues by enabling manufacturers and channel partners to deliver automated quotes to their customers and take action on high-volume, low-dollar service contract opportunities that may otherwise go unaddressed due to inefficient, manual sales practices. The quotes are typically provided 90 days in advance of service expiration and may be used to renew an existing service contract or to sell a new service in conjunction with an “unattached” product (a product sold without a service agreement).
“Most organizations service the top end of their client pyramid very well, meaning that large service deals are well attended to and have a high success rate for renewals. Conversely, small-to-medium-sized service opportunities (high volume/low dollar) often go unmanaged, which translates into millions of dollars in lost revenues for technology manufacturers and their channel partners,” said Scott Herron, CEO of MaintenanceNet. “Auto Quotes offer a low touch, and in some cases, no touch solution to capture these lost revenues, providing the supply chain with an easy, automated way to ensure that all service contract opportunities – no matter how small – are being pursued quickly, efficiently and at a low sales cost.”
Now available worldwide, the Auto Quotes solution works in conjunction with MaintenanceNet’s Service360™ service contract management platform, which represents a new generation of cloud-based service lifecycle management technology. Like all tools in the Service360 product suite, Auto Quotes leverage MaintenanceNet’s expertise in turning incomplete or inaccurate customer data into actionable business intelligence that takes all of the guesswork out of the service sales equation, ensuring the most optimum outcome for customers across the supply chain.
Each Auto Quote email drives the user to “order now” and transact the service quote online through Service360, which integrates seamlessly with virtually any ERP, purchasing or order processing platform to ensure complete compliance with existing business practices. In addition, Auto Quotes can be translated into local languages and currencies to meet the needs of the client on a global scale.
Leading Global Technology Companies Tout Big Gains with Auto Quotes
A number of leading global technology companies have already successfully used Auto Quotes to transact service contracts for manufacturers such as Cisco, whose SMARTnet Service contracts represent important revenue opportunities to the channel.
“In one quarter alone, Auto Quotes delivered service opportunities to the market in excess of $12 million for one of our top global clients,” said Herron. “It is fast becoming a go-to technology tool that reduces the anxiety surrounding our clients’ most pressing priorities, which include driving revenue, ensuring that all sales opportunities are being addressed, and staying on top of customer needs.”
For more information on MaintenanceNet, visit http://www.maintenancenet.com.
MaintenanceNet empowers the world’s leading technology manufacturers and their channel partners to expand the scope and success of their service sales initiatives. The company has delivered billions of dollars in service revenues to the global technology industry, while also improving overall customer satisfaction and retention for the businesses it serves. The key to MaintenanceNet’s success is its proficiency in turning incomplete or inaccurate customer data into actionable business intelligence that drives revenue and profits for technology manufacturers. MaintenanceNet’s Service360 technology platform expedites and automates sales processes, and provides a channel-friendly approach to service quoting, ordering and renewing. For more information, visit http://www.maintenancenet.com or call 866-699-7212.
MaintenanceNet is a registered trademark of MaintenanceNet Incorporated.
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