Oblicore and Torokina Establish the Service Level Management Centre
of Excellence in the AsiaPacific Region
Companies will Showcase Oblicore Guarantee Integration with CAs
eHealth, SPECTRUM and Service Desk Solutions
WALTHAM, Mass. (Business Wire EON/PRWEB ) August 5, 2008 --
Oblicore, the leading provider of
ITIL-based Service
Level Management software, announced that it has signed a
partnership agreement with Torokina
Networks to provide joint service level management solutions to the
Telecommunications and Service Provider markets.
In addition, the companies have jointly invested in the Service Level
Management Centre of Excellence, based in Kuala Lumpur, Malaysia. This
center will showcase Oblicore Guarantee and will highlight integrations
between its service catalog and service level management solutions and CA’s
business service management tools including eHealth, SPECTRUM and
Service Desk.
Says Michael Carabetta, Oblicore’s CEO, “Our
investment in the new Centre of Excellence underpins our commitment and
investment in the Asia-Pacific marketplace. It ensures that Oblicore and
Torokina customers in the region will receive the highest support levels
together with best practice expertise. Oblicore’s
success in the market over the past seven years is exemplified by the
large number of telecommunication companies who have embraced its
technology, making it the de facto SLM standard and solution of choice.”
Torokina Networks has a proven track record in building solutions that
offer network performance and fault management for 2G, 3G, NGN and VoIP
service providers and network operators worldwide. Under the new
partnership agreement, Oblicore and Torokina plan to develop business in
Asia Pacific by taking advantage of Torokina's implementation in more
than twenty Tier 1 and Tier 2 Telcos and Service Providers.
“The addition of Oblicore
Guarantee to Torokina's offerings provides a strategic solution-set
to companies that operate in an extremely competitive environment.”,
said Chris Gibbs, CEO of Torokina Networks. “This
partnership leverages Torokina's strong know-how in complex solutions
for the performance and fault management of Telcos combined with
best-in-class Service Level Management.”
About Oblicore
Oblicore is the leading provider of ITIL-
based Service Level Management software. Our flagship product, Oblicore
Guarantee™, automates, activates, and
accelerates the monitoring, reporting, and management of all business
technology, service level agreements, and service delivery for
enterprises and service providers. An enabler of business management,
Oblicore Guarantee™ allows organizations to
understand the cost implications of service delivery agreements –
in real time – for penalties, rewards, and
new opportunities. For the first time, enterprises and service providers
have complete visibility and can proactively manage service delivery
across business and technology infrastructure from one solution.
Oblicore’s software solutions are leveraged
by both service providers and global 1200 enterprises, such as Vodafone,
BT, Cable & Wireless, Verizon, France Telecom/Orange Business Services,
Telecom Slovenia, Belgacom and AT&T to align their organizational
performance with business objectives. Oblicore is headquartered in
Waltham, Massachusetts, with offices across North America, Europe, and
Asia Pacific. Please visit www.oblicore.com
for more information
About Torokina Networks
Founded in 2006, Torokina Networks is a privately held company with
headquarter in Sydney, Australia and offices in Melbourne, Singapore,
Kuala Lumpur and Boston. Torokina is a major Systems Integrator
delivering sophisticated state of the art telecom management solutions
to 2G, 3G, NGN and VoiP service providers and network operators
worldwide. For more information, please visit www.torokina.com.
Keyword Tags: service level management
See the original story at: http://eon.businesswire.com/releases/service/oblicore/prweb1181004.htm
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