By bringing industry executives and analysts with extensive IT service management experience to our audience, we are committed to providing trends and practical approaches that can be adopted by their organizations
Bedford, MA (Vocus) April 28, 2010
InteQ, a leading provider of On Demand IT Service Management , is assembling senior IT executives and leading analysts to deliver ITSM in 30 Executive Webinars to global audiences. The executive webinars are designed to arm busy IT executives and professionals with the information they need to advance IT Service Management initiatives. Jeffrey M. Kaplan, Managing Director of THINKstrategies, will help launch the series with by participating in the first webinar taking place on Tuesday, May 25th at 1pm ET.
During his session ‘The SaaSification of IT Management’, Jeff will discuss how a new generation of Software-as-a-Service (SaaS) solutions are helping IT professionals better manage their operations and support their organizations. He will also explain how these SaaS solutions are delivering tangible and measurable business benefits to organizations of all sizes.
“By bringing industry executives and analysts with extensive IT service management experience to our audience, we are committed to providing trends and practical approaches that can be adopted by their organizations,” said Santhana Krishnan, Chairman and CEO, InteQ. “Thought leadership is especially important for technology leaders due to the rapid growth of SaaS solutions and enterprise adoption of cloud based technologies to accelerate business growth.”
InteQ has been providing on demand IT service management solutions to global organizations for more than a decade and has shown a commitment to addressing market needs with innovative services and solutions that help IT organizations achieve their highest performance. The company has been recognized by Inc 500, Deloitte Fast 50, itSMF, and the American Business Awards for their innovative solutions.
“There are a lot of misconceptions regarding SaaS solutions among the IT community,” according to Kaplan. “I’m looking forward to working with InteQ to dispel these myths and help IT professionals fully understand the power and value of these exciting new capabilities.”
The ITSM in 30 Executive Webinar Series has the following speakers presenting in the coming months:
- Prashant Nema, Head of IT/Chief Technology Officer, Silicon Valley Bank
- Evelyn Hubbert, Senior Analyst, Infrastructure and Operations, Forrester Research Inc.
- Vernon Palango, ITSM Practice Manager, InteQ
To register for the ITSM in 30 Executive Webinar “The Saasification of IT Management” by Jeff Kaplan, Managing Director, THINKStrategies please click here
InfraDesk - ITIL SaaS Service Desk
InfraDesk is an ITIL SaaS Service Desk application delivered as a service over the web based on InteQ’s unique ITIL process automation approach and experience. The simple and robust enterprise service desk solution provides the foundation for IT organizations Service Delivery and Operations to ultimately support overall Service Strategy. Through its Software as a Service (SaaS) delivery model, InfraDesk enables large organizations to eliminate costly maintenance upgrades and lengthy implementation cycles commonly associated with traditional on-premise software while providing the affordability to small and medium-sized organizations without sacrificing functionality or flexibility. Since its introduction to the service desk market, InfraDesk has been implemented in organizations globally accelerating value and savings for clients. InfraDesk was also the recipient of the Network Product Guide ‘Best in SaaS’, the American Business Awards ‘Best New SaaS Product’ and the ‘Best of SaaS Showplace’ Award from ThinkStrategies.
InfraWatch – Remote Monitoring
InfraWatch is a proactive remote application monitoring and reporting service. InfraWatch delivers on the promise made by most network and system management software vendors without the traditional burden of “owning” and managing the toolsets. With InfraWatch, InteQ service engineers deploy, configure, manage, maintain and enhance the monitoring and reporting services on your behalf for a fraction of the cost of doing it in-house. From our Global Visibility Centers, InteQ constantly monitors selected IT application and infrastructure components.
InteQ is a leader in On Demand IT Service Management. Our Software-as-a-Service solutions dramatically reduce the total cost of ownership, offer the fastest time to production and are the easiest to adopt. Since 1995, InteQ has been helping customers worldwide achieve IT service excellence using a unique solutions portfolio which includes a comprehensive suite of Remote Infrastructure Monitoring Services, an ITIL SaaS Service Desk, and award-winning training and consulting in ITIL – the IT Infrastructure Library. InteQ’s On Demand solutions have been successfully implemented in over 90 countries through its global service delivery model with operations in the United States and India. For more information, visit http://www.inteqnet.com or contact 888.4IT.MGMT.
InteQ Corporation, InteQ, InfraDesk and the InteQ logo are registered trademarks of InteQ Corporation. All other product and company names mentioned are used for identification purposes only and may be property of their respective owners.