“This agreement means a significant step for ServiceTonic’s international operations, and we’re confident BizTech Solutions is the perfect partner to provide value-added services and implementations for our customers" Ignasi Camp, ServiceTonic's CEO
Barcelona, Spain September 22, 2014 (PRWEB) September 30, 2014
ServiceTonic (http://www.servicetonic.com), a Service Desk, IT Service and Process automation software vendor, signed a Partnership agreement with BizTech Solutions, Inc. (http://www.forbiztech.com), a GOLD Certified Microsoft Partner and award-winning solutions integrator for Work Process Automation and Web Business Applications, to start reselling and providing first-level customer support as well as integration services throughout the United States and the Caribbean.
ServiceTonic’s Help Desk Software will be offered as a stand-alone solution and also in conjunction with BizTech’s document management and workflow solutions to be implemented in Federal, State and Local Government, Healthcare, Financial, Manufacturing, Insurance, and Energy sectors.
“BizTech Solutions prides itself in partnering with best-of-class providers,” said Doane L. Hadley, BizTech President. “ServiceTonic offers our customers a solid application that is simple, flexible and fully customizable. Its cross-platform solution complements organizations utilizing either Linux or Windows infrastructures. The list of ServiceTonic features is extensive, from email integration to mobile access to SLA management. We’re very excited to welcome ServiceTonic to our portfolio of top-tier solution providers.”
“This agreement means a significant step for ServiceTonic’s international operations, and we’re confident BizTech Solutions is the perfect partner to provide value-added services and implementations for our customers, ensuring full compliance of customer needs and satisfaction,” says Ignasi Camp, Co-Founder and CEO of ServiceTonic.
ServiceTonic is a Spanish privately held company established in 2008 with a significant presence in Spain, Latin and Central America. Allianz, Barcelona City Hall, Telefonica, Kyocera, Arvato and Seat utilize ServiceTonic software. ServiceTonic software is a powerful, flexible and easy-to-use Service Desk solution focused on adding value to its customers’ operations by providing superior service capabilities. For more information about ServiceTonic visit http://www.servicetonic.com
About BizTech Solutions, Inc.
BizTech Solutions, Inc., a New Jersey based Corporation, is a single source supplier of enterprise products for automation, workflow, document management, capture solutions, records management, electronic forms, and mobile computing. BizTech provides innovative solutions to reduce operating costs and increase cash flow, focusing first on understanding the business requirements, and then applying technology where appropriate to provide competitive yet differentiating solutions for the client. For more information about BizTech Solutions, Inc., visit http://www.forbiztech.com.