Start-up Leaps Over Second Stage Obstacles Using Human Resources Outsourcer, SingleSource

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SingleSource's leading-edge technology is credited as the key foundational strategy helping a Jacksonville startup grow from five employees to more than 40 employees in less than three months.

There is no doubt in my mind that SingleSource's technology and support has saved our company countless man hours required to administer a growing employee group

    Dow Capital Funding, a progressive wholesale lender with its core business technology in place, sought a cost-effective outsourced human resource solution without further investment in its infrastructure. The answer came in the form of online tools to manage people from SingleSource Services Corporation.

"There is no doubt in my mind that SingleSource's technology and support has saved our company countless man hours required to administer a growing employee group," said Mark Duffy, Dow Capital Funding chief operating officer. "And what's more, the entire system, with its integrated functionality, guides us through complicated HR compliance issues."

Dow Capital Funding employees log in through a secure portal using any standard Web browser, whether at home or in the office, to access employee programs and services including a time clock, request time off and benefit enrollment. These programs automatically link to SingleSource's discounted payroll solution. The same system also includes applicant tracking and a pre-employment screening service performed by SingleSource staff.

"Dow Capital Funding, like SingleSource, is a technology-driven company," said Paul M. Meese, SPHR, SingleSource vice president of client services. "We had them up and running within two weeks, clearly surpassing the industry standard of three to six months."

Because SingleSource's online tools are affordable, scalable and flexible, Dow Capital Funding plans to add services as needed. In the long-term, SingleSource will continue to partner with Dow Capital to establish a strategic human resources model.

"When they've grown enough to need an HR department, the HR director will have the appropriate systems in place in order to focus on employee development and retention activities with a relatively small administrative burden," Meese said.

"In my mind, we found the sole-source provider for every transactional task related to HR - and believe me, we looked," Duffy said. "As a result, we've completely avoided the typical obstacles experienced by growth companies like ours."

ABOUT DOW CAPITAL FUNDING: Dow Capital Funding Inc. is a progressive wholesale lender formed in 2006 by a group of individuals with banking, mortgage lending and investment backgrounds. This "next generation" mortgage company combines lending expertise with cutting edge technology to create a lithe, nimble, responsive company. The company offers a range of products, competitive rates and an intuitive customer interface. On the Web at

ABOUT SINGLESOURCE SERVICES: SingleSource, a privately held, multi-million dollar enterprise in Jacksonville Beach, Fla., serves more than 850 organizations nationwide with its comprehensive suite of online tools to manage people. In addition to background screening and drug testing, these tools help employers recruit, track applicants, assess talent, process payroll, manage employment-related records, administer benefits, and generate reports. On the Web at

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Don Dymer
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