Singlewire Software Announces the Publication of a Video Case Study with KCTCS Highlighting Implementation of a State-wide Campus Emergency Notification System

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Singlewire InformaCast Emergency Notification System Deployed Across 68 Campus Locations at Kentucky Community and Technical College System (KCTCS), Delivering Text and Audio Messages to a Growing Number of Endpoint Devices Including Cisco IP Phones, IP Speakers, Computer Desktops, Legacy Analog Paging Systems, and Off-Network Systems Including Email, SMS Text, and Voicemail via SchoolMessenger.

We can actually take over all of our phones and turn them into loudspeakers....We control the volume-we can interrupt phone calls-to give the message and get that message out

Singlewire Software, LLC, (http://www.singlewire.com), developer of innovative voice applications centered around secure, fast, and reliable mass notification, today announced the release and publication of an online video and written case study highlighting the recent implementation of InformaCast as the network-based paging and emergency mass notification system for KCTCS. The case study is located at http://www.singlewire.com/kctcs

Singlewire’s InformaCast is a full-featured notification system that allows users to simultaneously send an audio and/or text message to a variety of endpoints including IP speakers and overhead paging systems. It is implemented by more than 2,000 organizations in 35 countries worldwide.

For sending emergency notifications, KCTCS developed the SNAP system—or Safety Notification Alert Process—its own, branded emergency notification system. InformaCast stands as the backbone of the SNAP system, allowing KCTCS to set up messages, create recipient groups, and select the devices that will receive those messages.

Through InformaCast’s group functionality, KCTCS can send notifications to a particular building on campus, to a campus, or to a college. "We can hit one button, and it does it all," said Derrel Cone, Technology Solutions Project Coordinator at KCTCS.

InformaCast can reach Cisco IP phones and countless computer desktops, and it’s integrated with KCTCS’s text messaging system, meaning that it can reach thousands of phones in minutes. "We can actually take over all of our phones and turn [them] into loudspeakers....We control the volume-we can interrupt phone calls-to give the message and get that message out,” said Bob Hammonds, System Director - Crisis Management, Environmental Health, and Safety at KCTCS. “The same situation is possible with InformaCast combined with the Desktop Notification System. Our computer screens turn a bright color. We kind of take over the computer screen and put a bright message, and then there's a bar that goes across and gives them the message with directions.”

“KCTCS has done something truly extraordinary with their emergency notification system in Kentucky,” states Brad Parkel, Director of Marketing at Singlewire Software. “KCTCS has managed to tie together all of their policies, networks, and endpoints into a single button that can be pushed to send notification to students, staff, parents, and the community. Any organization faced with protecting the public and initiating emergency notification should take a few minutes and watch this video.”

In addition to the written and video case study, additional video footage covers topic ranging from discussions on ROI to details on policy integration, technical integration, and the challenges to implementing a project of this size across a dispersed, state-wide organization. The case study is located at http://www.singlewire.com/kctcs.

About KCTCS: Since its formation in 1998, KCTCS has become the largest provider of postsecondary education and workforce training in Kentucky serving more than 500,000 citizens. The statewide system of 16 colleges and 68 campuses has a current enrollment of more than 100,000 students, with more than 10,000 faculty and staff. KCTCS also houses the Kentucky Board of Emergency Medical Services and the Kentucky Fire Commission. kctcs.edu

About Singlewire Software: Singlewire, based in Madison, WI, develops and supports innovative voice applications centered around secure, fast, and reliable mass notification capabilities. Its main offerings include: InformaCast, InformaCast CK, PushToTalk, and DORA. These applications allow customers unprecedented control in designing mass notifications, assigning them to specific recipients, and determining the medium for dissemination—IP phones, IP speakers, e-mail, etc.—all with the peerless capacity for customization to its customers’ specific environments. To learn more, please visit http://www.singlewire.com.

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