Hertzler Systems Releases Case Study of Six Sigma in Financial
Services
Hertzler Systems publishes case study outlining key issues in capturing
and managing data for Six Sigma process improvement in a transactional
and financial services environment.
GOSHEN, Ind. (Business Wire EON/PRWEB ) February 23, 2007 --
Hertzler Systems Inc., a leading provider of real-time data
acquisition and analytics software (http://www.hertzler.com/php/news.center/www.hertzler.com)
for Six Sigma, has published a case study focusing on key issues in
deploying Six Sigma in a Financial Services environment.
The case study, Building
a Six Sigma Measurement System in Financial Services, (www.hertzler.com/php/portfolio/case.study.detail.php?article=28)
explores how one company deployed and implemented Six Sigma projects
within the context of a robust data systems infrastructure. According to
the case study, this infrastructure was a fundamental first step in
developing an effective transactional Six Sigma initiative.
According to Evan Miller, President of Hertzler Systems, data
infrastructure is an often overlooked ingredient in Six Sigma and other
process improvement methodologies. "We usually think of the
transactional world as 'data rich'," he said, "but in fact they are
often data poor. Frequently there is too much of the wrong data, or the
data is dirty and needs hours of scrubbing, or it doesn't provide the
detail that problem solvers really need."
"A weak data infrastructure forces black belts to spend hours doing the Six
Sigma Data Shuffle. (www.hertzler.com/php/portfolio/white.paper.detail.php?article=24)
It is a huge waste of valuable resources," he stated. "A well-designed
measurement system can provide belts with real-time access to
inexpensive, clean, actionable data."
The case
study is available for download at the company's web site.
About Hertzler Systems
Hertzler Systems provides seamless, accurate data acquisition solutions
that drive business transformation. They have been in this business for
over 20 years, with a diverse customer base in service, transactional
and manufacturing environments. Their software and services enable
clients to connect,
collect
and analyze
data; building a robust data infrastructure for making data-driven
decisions. These capabilities help clients to reduce costs, cycle time
and errors, and increase profitability. Hertzler’s
clients include BAE Systems, Crown Audio, IDEX Corporation, McCormick &
Company, Inc., Hormel Foods Corporation, and Titleist & Footjoy
Worldwide, just to name a few.
See the original story at: http://eon.businesswire.com/releases/six_sigma/hertzler_systems/prweb507044.htm
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