Skygistics constantly seeks to examine all aspects of the service experience in finding ways to improve its customer satisfaction. Our objective is simple - we find ways of providing solutions that cater to our customer's needs
OTTAWA (PRWEB) March 31, 2008
The new equipment to expand GlobalWave Inmarsat satellite capacity was installed at the Stratos Land Earth Station in Perth, Australia, and is now fully operational, providing Skygistics capacity to continue to grow their subscriber base throughout Africa, where asset tracking requires reliable communications and rugged durable mobile equipment.
TransCore President John Worthington explains, "Skygistics' need for satellite capacity to track its customers' transportation assets grew so rapidly that additional network infrastructure and subsequently an additional satellite channel was required to meet demand. This million dollar expansion exemplifies the escalating need globally to protect and track high value assets."
Skygistics CEO Neil Hattingh elaborates further explaining, "Africa has seen significant market growth due to the demand for natural resources, oil and particularly the subsequent demand for security and tracking of high-value equipment.
"Skygistics constantly seeks to examine all aspects of the service experience in finding ways to improve its customer satisfaction. Our objective is simple - we find ways of providing solutions that cater to our customer's needs," continued Hattingh.
With three ground control stations providing service to five continents, the GlobalWave network supports customers worldwide including more than 600 commercial fleets throughout North America, the U.S. Department of Defense, and powers TransCore's 3sixty fleet management services. In October, the European Space Agency (ESA) contracted with TransCore to lead the development of an asset tracking prototype that will provide continuous visibility of intermodal containers and eliminate the line-of-sight complication that hinders global tracking of containers while in transit.
Skygistics is the regional operator for TransCore's Globalwave satellite system in Africa, and is the only South African vehicle tracking company with coverage of both Africa and Australia as well as surrounding coastal waters.
Skygistics provides an all-weather, around-the-clock, two-way communications system which utilizes state-of-the-art technologies to allow clients to track, manage and control both fixed and mobile remote assets, and conditions in near and real time. The management system combines satellite and wireless technology with GPS to provide sophisticated tracking and environmental control systems, which provide organizations the power to manage cost effectively.
The most common use of the companies' products is to track the movement of road vehicles, ships and trains while monitoring key use and performance criteria such as speed and fuel consumption. Skygistics supplies a wide range of innovative and technologically superior asset management products which combine state of the art Internet, satellite and GSM communications systems with a global positioning system.
With more than 100 patents worldwide and pioneering applications of RFID, satellite communications, and Internet-based logistics technologies, TransCore's expertise is unparalleled in the transportation markets it serves. In 2007, TransCore's trailer tracking and communications unit reached distribution milestones exceeding 150,000 satellite communications transceivers worldwide.
TransCore operates as a unit of Roper Industries (NYSE: ROP). Roper Industries is a diversified growth company with an enterprise value of more than $5 billion, and is a component of Standard & Poor's S&P Mid-Cap 400, Fortune 1000, and the Russell 1000 Indexes. Roper provides engineered products and solutions for global niche markets, including water, energy, radio frequency and research/medical applications. Additional information about Roper Industries is available on the company's website at http://www.roperind.com.