Skype Falls Short as a Web Conferencing Tool for Everyday Business Use Says

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Millions have been using Skype privately for years. With its upgraded functionality, Skype now tries to appeal to business users in search of a web conferencing solution but cannot deliver. In a test of its functionalities and a following comparison to well-established web conferencing solutions, revealed some major drawbacks.

Skype scores low in a comparison of online business meeting tools

The Internet telephony and chat application Skype is not really suitable for online business meetings and web conferencing. That is the conclusion of the testing portal, which has taken a closer look at the new version of Skype. Skype ranked near the bottom on account of its limited desktop sharing/screen sharing capabilities, and the lack of features for planning and inviting participants to online conferences. chose to include Skype in its ranking system because the VoIP provider recently expanded its functionality to make it more attractive to business users. The main innovation is the ability to share desktops with other Skype users. While Skype version 5 now allows up to ten users to take part in a video call (previously only two), the new release is a disappointment when it comes to online business meetings: The far more important desktop-sharing feature remains restricted to just two users.

Skype also lost points because online meetings can still only be convened on the fly, and the system requires both Skype users to be logged on simultaneously. Because Skype does not offer web-conference planning, it comes as no surprise that users cannot send invitation emails, along with calendar entries, to their Skype contacts. Most other popular web conferencing tools provide this.

An overview of Skype’s performance across all assessment categories can be found at For a discussion of the background and details of the Skype test, see the test portal blog.

The portal provides a vendor-independent assessment of online meeting tools for smaller and medium-sized companies and the self-employed. It compares the functional scope of more than 30 solutions and judges how well they meet real-world needs. The portal is run by Publicare Marketing Communications GmbH, an online marketing agency based in Frankfurt am Main, Germany.


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Robert Harnischmacher
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