Once a company sets up its website, the next step is to engage with its customers in different ways
Herndon, VA (PRWEB) March 26, 2009
Network Solutions®, a leading provider of Web-based technology for small business, website creation, Web hosting and domain name registration, has added a number of applications in order to help small businesses reach out to their clients and drive traffic to their websites. Popular applications now available to create blogs, chat platforms, forums and message boards include WordPress®, phpBB, Help Center Live and more. Using Network Solutions Oriented Architecture (NSOA) platform, the company has released these applications to Network Solutions hosting customers.
Businesses are increasingly using different tools to communicate with clients through their websites. "Once a company sets up its website, the next step is to engage with its customers in different ways," said Alfredo Ramos, Director of Web Presence Engineering for Network Solutions. "Blogs, forums, message boards and life chat applications are excellent ways to reach out to website visitors and build relationships."
Blogs have become a popular mode for businesses to share company news, enhance marketing initiatives, and maintain reputation through public relations. Similarly, web professionals often use blogs to share code snippets and solutions to difficult programming problems. Since blogs can be picked up by search engines, having one is a good way to direct traffic to a small business website and raise awareness about the company. Blog options now available from Network Solutions include WordPress and b2evolution.
Similarly, web-based chat is also growing in popularity. More businesses are currently adding chat capabilities to their websites and communicating with potential clients directly. Chat applications allow businesses to answer client questions in real time. Message boards serve a similar but complementary function, allowing for discussions by different site visitors and helping to build bonds. Forums are an effective and scalable way for businesses to provide support for customers. Help Center Live and Crafty Syntax Live Help chat applications, as well as phpBB and SMF Forum message board applications are now available for anyone who purchases Web hosting through Network Solutions.
About Network Solutions:
Network Solutions is focused on helping small businesses start and market their companies on the Internet by offering a full range of Web-based services that include: hosting, Web site design, ecommerce solutions, online security, search engine marketing and domain name registration services. Drawing on 30 years of experience, we make it simple and affordable for our customers to build and manage an online presence. Our customers receive the best customer service in the industry, which has been recognized by J.D. Power and Associates® Certified Call Center program for providing "An Outstanding Customer Service Experience" for the last four consecutive years. Customers around the globe trust us to manage more than 7 million domains, over 2 million e-mailboxes, and hundreds of thousands of Web sites. We make it easy for small businesses to get online so they can have more time to do what they do best -- run their companies. For more information about Network Solutions visit About Network Solutions.