SmartDebit Acquire Contract with Leading Technology Consultancy

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SmartDebit, the UK’s leading Direct Debit service, have announced their contractual agreement with leading technology consultancy, Krome Technologies.

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SmartDebit

The SmartDebit service has already proved to be a positive investment for Krome; the way that client payments are now set up, managed and received is fast, simple and effective.

Krome Technologies are a specialist technology consultancy whose primary objective is helping clients achieve their business goals with the application of pertinent technology solutions. The company works with small, medium and large enterprise companies, assessing business objectives and implementing technology solutions that will help achieve those objectives.

After a successful 2012, during which Krome grew their revenues by 41%, a decision was made to review their current banking practices and introduce a more efficient and cost-effective solution to collecting client payments. Prior to contracting with SmartDebit, Krome were collecting their payments through the standard Direct Debit offering from their bank. This traditional paper-based service required Direct Debit mandates to be sent and returned to their growing client base before passing them on to their bank; a time consuming and administrative nightmare for their internal finance team.

Financial Director at Krome, Alex Rogers, researched the market for a viable alternative. The SmartDebit solution was chosen for its ease of use, especially the administration of paperless Direct Debits via the simple online management interface, SmartDebit Admin®, along with the reduction in management time required moving forwards.

Changing to SmartDebit removed a further management headache for Krome as they also moved to a new banking facility. Had they not transferred their payments to the SmartDebit system, they would have had to inform all of their clients, cancel existing Direct Debits, create new instructions with the client’s approval and return them to their new bank.

Alex Rogers commented, "As a company that itself recommends technology for business improvement, it was decided that a simpler, more effective solution must replace our existing payment collection process. The SmartDebit service has already proved to be a positive investment for Krome; the way that client payments are now set up, managed and received is fast, simple and effective. The finance team have all been impressed with the online management tool which is incredibly simple to administer; all in all the SmartDebit solution is a vast improvement on previous processes."

Paul Langan, Marketing Executive at SmartDebit, said, “We are delighted that Krome selected SmartDebit as their preferred Direct Debit service provider. This contractual agreement highlights just how easy it is for organisations to transfer their payments from their current system across to SmartDebit, and the increasing necessity to drive efficiencies, reduce costs and save valuable time through paperless direct debiting.”

About SmartDebit

SmartDebit are the UK’s leading Direct Debit Bureau, specialising in payment processing services since 1998. A Bacs approved Bureau, scoring ‘Excellent’ in all five categories of the Bacs audit, and ISO 27001 compliant. Providing a complete range of services: Outsourcing; SmartDebit Admin® cloud based portal; SmartDebit Online® payer sign up; SmartDebit API® integrated solution and SmartDebit Contingency®.

About Krome Technologies

Krome Technologies are a specialist technology consultancy; Our primary objective is helping our clients achieve their business goals with the application of pertinent technology solutions.We work with our clients as a trusted business partner, advising on how with appropriate technology advancements we can help you achieve your current and projected business demands.

Krome’s business model combines industry leading technology accreditations, educated and diligent account directors, supported by a large team of experienced technical consultants. Our success has come from providing our clients with unrivalled technical expertise along with extremely high service levels.

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SmartDebit
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