Smart Horizons’ High Impact Training Solutions (HITS) Telecom Training Now Available Via Highly-Discounted Site License

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Public Safety Answering Points (PSAPs) can now provide their personnel effective online emergency dispatch training courses at a fraction of the original single-unit costs.

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Smart Horizons realizes that public safety organizations are vitally interested in the proper training and professional development of their personnel, yet are often constrained by today’s challenging fiscal climate.

Smart Horizons today announced a site license option for their popular online emergency dispatch training courses. The HITS Telecom Basic, Refresher, and Communications Center Supervisor courses have previously been offered only as individual units costing $199 per individual for Telecom Basic, $199 for Communications Center Supervisor, and $159 for the Refresher course that is frequently an annual continuing education/professional development requirement. Under this unit pricing structure, taking all three courses would cost $557 per individual.

Smart Horizons realizes that public safety organizations are vitally interested in the proper training and professional development of their personnel, yet are often constrained by today’s challenging fiscal climate. In response, they are now offering a site license plan that allows public service organizations to enroll all individuals in their organization in order to access all three courses for an annual price of only $100 per person. This offering provides PSAPs a cost-effective solution to accommodate new dispatchers, meet annual training requirements, and enhance the professional growth of their employees. For example, a public safety organization with 10 employees can now purchase a site license that provides all employees access to all three training courses for only $1000 per year, whereas this training would cost $5,570 if purchased as individual units.

The annual $100 per individual site license fee not only greatly reduces costs, but it also provides public safety organizations enhanced capability to monitor and document training progress. When a site license is established, individuals will be able to access training and supervisors will be able to monitor employee training records through the organization’s unique, branded portal via permissions-based logins on the NexPort learning management system.

About HITS Telecom
The High Impact Training Solutions Telecom courses are interactive, Web-based courses that cover a variety of topics that conform to APCO standards for 911 dispatchers. The Telecom Basic Course was designed and developed to provide thorough instruction and facilitate learning. Learning activities and practice exercises provide student interaction, help the student with both personal and professional development, and enhance the student's comprehension of the expectations of professional emergency telecommunicators. The Telecom Refresher Course provides continuing education for public safety telecommunicators, and the Communication Center Supervisor course was developed for the experienced telecom professional who is ready to move into a supervisory position. The intuitive, interactive training is also great for experienced communications supervisors who want to enhance their knowledge and supervisory skills. Users should be experienced in communications center operations, have a working knowledge of policies and procedures, and be either in or under consideration for a supervisory position.

About Smart Horizons (TM)
Smart Horizons is an online training provider based in Pensacola, Florida, that offers courseware development by experienced instructional designers, customized programs, learning management services, and superior media design. Designated as an authorized provider by the International Association for Continuing Education & Training (IACET), Smart Horizons offers Continuing Education Units (CEUs) for its programs that qualify under IACET guidelines. Smart Horizons, a division of Advanced Systems Technology, Inc., provides a wide range of training services, including content development and hosting, product delivery, student enrollment, student support, and record keeping. With innovative programs that are available 24 hours a day, 365 days a year, Smart Horizons is changing the way companies train their employees and enhancing the way individual learners achieve their educational and career goals.


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Mark Tibbert
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