Smooth Fitness Extends Customer Service Hours
Morning to midnight hours surpass competition.
Mt. Laurel, NJ (PRWEB) December 20, 2006 -- Smooth Fitness, the world's largest online retailer of home treadmills & elliptical trainers, announced it is expanding customer service and support hours until midnight. As a result of increased demand and the company's commitment to delivering the best customer support possible, hours will now be from 8:00am to midnight, seven days a week.
"Because of increased demand for our top-quality treadmills & elliptical trainers, and with the holidays rapidly approaching, we wanted to ensure our customers would still receive the support they expect." said Smooth Fitness President and CEO Joe Alter. "We not only offer our consumers the best online buying experience available but additional non-web-based support to make the process more comfortable."
Along with their wide selection of treadmills, elliptical trainers and unparalleled customer service, Smooth Fitness provides industry leading warranties and total customer satisfaction. They have both e-mail and telephone support ready to answer pre- and post-sale inquiries.
"The competition is typically only available on weekdays from 8:00am to 5:00pm," said Steve Knopf, Smooth Fitness Director of Technical Service. "Our extended hours and days of availability mean a lot to our customers, and the relationship Smooth Fitness develops with them is essential to our continued success."
About Smooth Fitness
Smooth Fitness is the world's largest online retailer of home fitness equipment and the 277th largest e-commerce site in the United States as ranked by Internet Retailer. The Company currently markets the Smooth line of treadmills and elliptical trainers to consumers over the internet on its www.smoothfitness.com web site. The Smooth Line of products has consistently been seen as one of the most cost-effective equipment lines available. The Smooth brand of fitness equipment is sold directly from the manufacturer and only on the Internet. The customer gets the convenience of shopping on-line combined with factory direct savings of 40% - 45%. The fitness equipment is shipped from the Company's warehouses in New Jersey and Nevada.
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