Desktop Alert Version 5.x Introduces Bi-Directional SMS and E-mail Alert Acknowledgement Feature for Real-time Emergency Notification Tracking and Reporting

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New product enhancement enables SMS and E-mail 'Reply and Send' functionality for real-time personnel status reporting during a mass notification event.

Instantly Acknowledge Alerts from SMS or E-mail! To Leadership

The ability to acknowledge bi-directional text message alerts and e-mail alerts provide enhanced real-time reporting to leadership.

Desktop Alert, Inc., (http://www.desktopalert.net) the leading provider of ‘less than one minute’ bi-directional network-centric emergency mass notification systems to the U.S. military, U.S. government, healthcare, higher education, industrial and commercial organization today announced that the Desktop Alert 5.x Mass Notification Platform includes both SMS (text messaging) and e-mail alert acknowledgement functionality as a standard offering in the platforms reporting modules.

Desktop Alert telephony solutions are SAS 70 Type II certified with multiple redundant SAS 70 Type II certified data centers available in active-active configuration. The companies 5.x minor version update enhances the companies award winning platform with real-time bi-directional alert acknowledgement by enabling end-users to simply click "REPLY" and "SEND" to text messages or e-mail alerts. The web-based system reporting module presents the acknowledgement information real-time for review and/or export.

"This new offering is unique in that the bi-directional reporting capability is brand and device agnostic and does not require specific mail servers for on-premise or on-cloud networks. Any on-premise version of Microsoft Exchange, PHP mail server or even a Gmail or Amazon cloud-based solution works seamlessly out-the-box. The end result is enhanced actionable intelligence in a real-time report without limitation or special configuration requirements," said Howard Ryan, Chief Research and Development Desktop Alert Inc.

"The ability to acknowledge bi-directional text message alerts and e-mail alerts provides enhanced real-time reporting to leadership," Ryan added.

About Desktop Alert Inc: http://www.desktopalert.net

Worldwide U.S. Military organizations such as The United States National Guard, The United States Air Force Academy, The United States Military Academy at West Point, Multi-National Forces in IRAQ, The U.S. Air Force, The U.S. Army now utilize the DTA mass notification platform daily for their organizations emergency communication requirements. Desktop Alert can contact thousands of users with desktop alerts and require receipt confirmation of the message. Those not verified can then be listed on a report and/or sent as a "Target Package" to be automatically contacted by other means such as email, SMS, phone calls and other devices.

For more information on Desktop Alert, please visit http://www.desktopalert.net.

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Howard Ryan
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