The value of social media engagement to our clients has been increasing dramatically over the past six months.
Houston, TX (PRWEB) April 06, 2012
The recent social media engagement and Facebook engagement survey found that:
90% of users trust people they know.
70% of users trust strangers they do not know.
71% of people that complained through Twitter were not contacted by the company.
61% of users rely on user reviews of products before a buying decision is made
Click on the link below to see the entire findings summarized in a visual infographic:
Word of Mouth Social Media
Brandon Gaille, who is a social media expert and CEO of SocialMediadd.com, had this quote on the topic of social media engagement:
"The value of social media engagement to our clients has been increasing dramatically over the past six months. A year ago, most businesses were using Facebook exclusively as a channel to push out content to their fans. Today, the same businesses are now engaging ever user that makes a comment or post on their Facebook page."
SocialMediadd provides social media YouTube packages for businesses looking to expand their presence on YouTube.