2012 Social Media Engagement and Facebook Engagement Stats: 70% of Consumers Trust Social Media Reviews from Strangers (SocialMediadd)

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In a recent survey, it was found that 70% of consumers trust social media reviews from strangers. The survey was conducted by ODM group and published on SocialMediadd.

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The value of social media engagement to our clients has been increasing dramatically over the past six months.

The recent social media engagement and Facebook engagement survey found that:

90% of users trust people they know.
70% of users trust strangers they do not know.
71% of people that complained through Twitter were not contacted by the company.
61% of users rely on user reviews of products before a buying decision is made

Click on the link below to see the entire findings summarized in a visual infographic:
Word of Mouth Social Media

Brandon Gaille, who is a social media expert and CEO of SocialMediadd.com, had this quote on the topic of social media engagement:

"The value of social media engagement to our clients has been increasing dramatically over the past six months. A year ago, most businesses were using Facebook exclusively as a channel to push out content to their fans. Today, the same businesses are now engaging ever user that makes a comment or post on their Facebook page."

SocialMediadd provides social media YouTube packages for businesses looking to expand their presence on YouTube.

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Brandon Gaille
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