...there is tremendous potential to grow the company in the Southeast, and after much consideration, South Carolina was found to be a perfect fit for Ann Michaels & Associates.
Naperville, IL (PRWEB) April 22, 2010
Ann Michaels & Associates, a market research firm specializing in customer experience measurement and social media management solutions, is pleased to announce the opening of a new regional office in Rock Hill, South Carolina.
Established in 1998, Ann Michaels & Associates is headquartered in Naperville, Illinois. The company has evolved from a small, local business to a nationwide provider of services and solutions focused on customer service and satisfaction. The growth in the company's service offerings and client base signified the need for expansion to be the focus in 2010.
Kathy Doering, President of Ann Michaels & Associates, is "excited about the new office. The company's growth in recent years has necessitated the opening of a second office." When asked how this expansion will benefit clients, Kathy added that "having a regional office in the Southeast allows us to build our current relationships with clients in this area of the country while creating new relationships." Having a local presence is beneficial in this industry, and the expansion is key to continued growth.
When asked why this territory was selected for the new office, Doering explained that "there is tremendous potential to grow the company in the Southeast, and after much consideration, South Carolina was found to be a perfect fit for Ann Michaels & Associates."
The new office is located at:
1015 Charlotte Avenue
Rock Hill, SC 29732
As a welcoming gesture, Ann Michaels & Associates is offering complimentary mystery shops and social media monitoring trials to local businesses. Please contact Kathy Doering at 630.922.7804 ext 102 to learn more about this new promotion.
About Ann Michaels & Associates
Ann Michaels & Associates has provided core services to a variety of industries and businesses of all sizes over the last 12 years. Initially providing mystery shopping services to clients within the Midwest, the company has expanded both its service offerings and clientele over the years, and now provides a full range of solutions for measuring and maintaining the customer experience.
The company provides services to several industries, including retail, restaurant, hospitality, medical, legal, B2B, government agencies, and advertising agencies.
Core services have expanded to include customer feedback and employee based services, with the newest service, SafetyNet, released in 2007. SafetyNet, a social media monitoring platform, captures online conversations and provides analytical data for companies focused on maintaining a strong online reputation. It is also used to assist companies in implementing social media strategies and monitoring the effectiveness of marketing efforts.
For more information, please visit annmichaelsltd.com