(PRWEB) August 18, 2009
Stoke-on-Trent, Staffordshire Staffordshire's Parker Software has recently won a contract to supply their WhosOn Web Visitor Tracking technology to Food Services and Facilities Management company Sodexho which employs 355,000 people across 80 countries.
Keeping IT systems up and running and secure through strong security controls is considered critical by successful large organisations like Sodexho, particularly when employee internet activity is conducted across multiple locations and countries.
This led to the decision to install the WhosOn software to observe the company's employee internet activity. WhosOn has been used on a total of ten Internet Information Services (IIS) Servers monitoring user activities in a non-intrusive system that complements existing security systems and enables the company to create reports which can be interrogated either on a daily basis or over a longer period of time. The reports created are also used for Sarbanes Oxley audits for compliance in combating fraud and alerting the company to any irregularities.
If an investigation is needed the software can produce results in a few mouse clicks, rather than the average of 2-3 man-days. This, when coupled with the clear communication of an organisation's security policy, provides strong controls against computer and systems misuse and where such misuse does occur, provides clear and accurate evidence.
Sodexho chose WhosOn because it's a solution that installs in minutes, is easy-to-use, is affordable and provides secure access at anytime and from anywhere, monitoring across a mixed server environment.
This latest win by Parker Software comes hot on the heels of the latest software release by the company to improve performance and scalability and introduce new features and improvements on existing ones such as operator activity reporting, remote administration, CRM integration and additional security.
One of the key features improved in version 5 that attracted Sodexho to the product is a redesign to the backend database to offer better performance, better reporting and lower disk space usage for the same number of visitors.
In relation to improvement to Visitor Tracking there is improved spider detection plus the ability to add custom spider user agents to the database. Web owners can also now monitor visitors on-line form entries in real time and the new version also allows anonymous proxy server detection i.e. visitors are flagged if they are using an anonymous proxy server.
All of the updates and new features are available immediately for all customers with current support contracts in place and without any additional fees. WhosOn Version 5 is now available in both a hosted and installable format a unique offering and in 4 editions to suit different business sizes and types Standard, Professional, Enterprise & ISP Editions.