Software quality and reliability are lifelines to customer loyalty, and profitability
MASON, Ohio (PRWEB) February 15, 2008
-- The need to quickly respond to customer requests and requirements
-- The need to reduce risk by preventing poor quality from impacting customer satisfaction
"Software quality and reliability are lifelines to customer loyalty, and profitability," says Alan See, vice president of marketing, Seapine Software. "Yet organizations struggle to achieve quality and deliver their products on time." Survey results indicate that more than one third of companies completed their application development on time and on budget less than 75 percent of the time.
The survey also indicates that 70 percent of the companies are undertaking one of following actions to improve the quality of their software development:
-- Clearly defining quality metrics
-- Undertaking pilot projects or proof-of-concepts pertaining software development quality
-- Seeking executive sponsorship for software development quality improvements
The respondents represent companies of every size. Sixty-nine percent are small companies (less than $250M in revenue), 22 percent are mid-size ($250M - $2.5B), and nine percent are large. The leading industries represented include high tech (32%), financial services (16%), consumer products/retail (9%), and telecommunications (8%).
Organizations can complete the quality-ready assessment online at Seapine's Web site (http://www.seapine.com/qualityready.php). The survey consists of 34 questions and can be finished in less than 15 minutes. The results, which are emailed minutes after the survey is completed, identify how organizations rate in four key technology areas (tracking, testing, automation, and change). Once the initial benchmarking data has been tabulated, organizations will have the additional opportunity to compare themselves to their peers.
The Seapine Software Quality-Ready Assessment is a departure from the traditional product-focused approach offered by most ALM vendors, and it is designed to address a company's entire ALM process.
About Seapine Software
With over 8,500 customers worldwide, Seapine Software, Inc. is the leading provider of quality-centric application lifecycle management solutions. Headquartered in Mason, Ohio, with offices in Europe and Asia-Pacific, Seapine solutions help companies reliably and efficiently develop quality software applications. Seapine's products support best practices, integrate into all popular development environments, and run on Microsoft Windows(R), Linux(R), Sun Solaris(R), and Apple Macintosh(R) platforms.