Birmingham Hippodrome Achieves Business Continuity with SteelEye LifeKeeper

Share Article

SteelEye® and Open Minds ensure continuous availability of operations and online ticketing system for the UK's busiest theatre

News Image
By ensuring the continuous availability of the theatre's mission-critical applications and operations, SteelEye has enabled the theatre to realign IT resources to focus on new marketing initiatives through its website and database of customers to help boost ticket sales.

SteelEye Technology, Inc. (, a leading provider of business continuity and disaster recovery solutions for multi-vendor IT infrastructures, and Open Minds, SteelEye's Solution Centre in the UK, today announced the implementation of SteelEye LifeKeeper for Linux by Birmingham Hippodrome, one of the UK's most visited theatres. SteelEye ensures the continuous availability of the theatre's business critical applications, including its online ticketing system, to ensure uninterrupted access for its customers and employees.

As the busiest single theatre in the UK, Birmingham Hippodrome depends largely on its online ticketing system to meet the needs of annual audiences of 500,000. Unplanned downtime resulting from occasional outages can prove costly for Birmingham Hippodrome, with a single day of server downtime costing an estimated £20,000. To ensure the availability of its network infrastructure for both its employees and customers, the theatre selected SteelEye LifeKeeper for Linux for its ability to deliver a comprehensive disaster recovery solution that could offer full failover and disaster recovery, with no single point of failure.

"Installation and set-up of LifeKeeper was quick and hassle-free," said Mike Bradford, director of operations for Birmingham Hippodrome. "With SteelEye LifeKeeper for Linux, Birmingham Hippodrome now has a reliable, fault-resilient platform to ensure 24/7 availability of our systems and Web site so that even incidents of server failure now go largely unnoticed."

Failover to the back-up server is now less than a minute, ensuring continuous availability of business-critical applications and systems and protection of overall operations. The solution was distributed by SteelEye UK Solution Centre Open Minds and configured by eSpida, an IT infrastructure consultancy. Future IT plans for Birmingham Hippodrome include replicating data to a remote site instead of tape back-ups.

"LifeKeeper is very simple, very effective and extremely easy to use," said Shobana Patel, managing director for Open Minds. "As the leading alternative in reliable, flexible high availablity clustering solutions for Linux, LifeKeeper enables us to provide a comprehensive disaster recovery infrastructure involving hardware, installation and supplementary services to meet our clients' business continuity requirements."

"With the ability to safeguard network infrastructures around-the-clock, SteelEye LifeKeeper helps organizations such as Birmingham Hippodrome and its partner organizations including the Birmingham Royal Ballet and DanceXchange realize immediate value in preventing against costly system outages," said Bob Williamson, executive vice president of product management for SteelEye. "By ensuring the continuous availability of the theatre's mission-critical applications and operations, SteelEye has enabled the theatre to realign IT resources to focus on new marketing initiatives through its website and database of customers to help boost ticket sales."

SteelEye's LifeKeeper maintains the high availability of clustered Linux systems by monitoring system and application health, maintaining client connectivity and providing uninterrupted data access. For more information, visit

About SteelEye Technology, Inc.:
SteelEye is the leading provider of data and application availability management solutions for business continuity and disaster recovery for Windows, Linux and virtual platforms.

The SteelEye family of data replication, application protection, high-availability clustering and disaster recovery solutions are priced and architected to enable enterprises of all sizes to ensure continuous availability of business-critical applications, servers and data.

To complement its software solutions, SteelEye also provides a full range of high-availability consulting and professional services to assist organizations with the assessment, design and implementation of solutions for ensuring high availability within their environments.

For more information about SteelEye, please visit

© 2009 SteelEye Technology, Inc., All rights reserved. SteelEye, SteelEye Technology, LifeKeeper and SteelEye DataKeeper and associated logos are registered trademarks or trademarks of SteelEye Technology, Inc. and/or its affiliates in the United States and/or other countries. All other trademarks are the property of their respective owners.

About Birmingham Hippodrome:
Birmingham Hippodrome is one of the UK's most visited theatre's attracting 500,000 customers through its doors each year. Home to the acclaimed Birmingham Royal Ballet and DanceXchange it boasts the largest pantomime productions in the UK with star names and record breaking seasons. Birmingham Hippodrome, the first English home of Welsh National Opera, attracts large scale productions including award winning West End musicals, international dance companies and performers, children's productions and the biggest names in comedy. Birmingham Hippodrome is one of the best-equipped theatres complexes in Europe with vastly improved public spaces, a studio theatre and impressive dance facilities. In 2008, Birmingham Hippodrome, together with its partner DanceXchange, launched Birmingham's first International Dance Festival, the next one is planned for 2010. Birmingham Hippodrome receives no revenue funding and is a registered charity.

About Open Minds:
Open Minds provides software solutions, support, consultancy and training for High Availability (Fault Resilience) and Disaster Recovery solutions for IT systems. Open Minds' strong team of technical consultants offer experience gained from many years of successfully implementing and supporting SteelEye solutions throughout the world. Open Minds are the registered SteelEye Solution Centre for the UK, Ireland, South Africa and the Gulf, and partners with VAR's, Software Houses and Systems Integrators to provide a full technical back-up including pre-sales, installation services and support required to fully implement ahigh-availability solution on Linux, Windows and virtual environments. For more information, please visit

For more information, contact Christina Lau Tam at (303) 752-3552 ext. 226.


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Greg Ewald

Christina Lau Tam
Visit website