With our simplified refund system and money back guarantee people can feel free to try out our site and see if it's right for them.
New York, NY (PRWEB) September 1, 2010
Swipe Auctions has simplified their money back guarantee, making it easier than ever for customers to get a refund if they don't want to continue to participate in their auctions.
The company has always been one of the only auction sites to offer a money back guarantee, and they have streamlined the refund process for their members.
“In the past we required our members to use all of their bids first if they wanted to request a refund,” said Sherry, a company spokeswoman. “But we decided this can be to challenging for some customers and we want to make the process easier.”
From now on, customers can simply click on the “Money Back Guarantee” link at Swipe Auctions or go to SwipeRefund.com to get a refund form. They will be able to do so even if they have not used a single bid in any auction.
“What we have found is that there are a small number of people who accidentally signed up for membership by clicking the wrong button,” Sherry said. “Why shouldn’t they get their money back? We want to keep it simple.”
The company noted that there was an even smaller number of people who were intrigued by the idea of a penny auction but found they did not enjoy bidding as much as they anticipated.
“Our members love our site and find it entertaining,” Sherry said. “We are confident that Swipe Auctions is fun and valuable for the vast majority of our members. But, there are always going to be some people who don't like the auction process. Everyone has different tastes. Those people deserve a refund if they don't want to use the site.”
Swipe Auctions is a penny auction site, one of the fastest growing industries on the Internet. With a penny auction site, people buy packages of bids in order to participate in the auctions. Every time they spend a bid on an auction, the price goes up by one cent and time is added to the clock. Whoever places the final bid gets to buy the product at the final price.
“Swipe Auctions is a great site that has helped a bunch of people save money on popular consumer products,” Sherry said. “We keep growing every day and we’re proud of what we offer. With our simplified refund system and money back guarantee people can feel free to try out our site and see if it's right for them.”
The company noted that they are very proud to offer such a guarantee.
SwipeAuctions (SwipeAuctions.com), one of the largest penny auction sites in the world, is regarded as a leader in the industry. Founded in late 2009, the company holds auctions on more than 1,000 items per day including televisions, laptops, consumer electronics and even cars. The site provides a fair auction environment (no bots or shill bidders, guaranteed) and supports its members with impeccable 24/7 customer service. SwipeAuctions offers an amazing and dynamic user experience and boasts the most daily winners in the industry confirmed by shipment tracking numbers on all wins. Furthermore, the site's owners actively pursue making the world a better place by giving part of its revenue back to the community through worthy charities. Currently they are working to sponsor over 110 children at World Vision, and pledge to sponsor an additional child each day. SwipeAuctions Twitter, SwipeAuctions Facebook, and SwipeAuctions Blog.
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