Goverlan Provides Cost-Effective Remote Support Solution for Budget Constrained School IT Departments

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Limited IT resources due to funding cuts leave schools open to more technology support challenges than ever

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Goverlan is a very cost-effective solution in terms of its features, security and performance." Bill Cramer, Director of Operations and Network Administration at Ulster BOCES - Ellenville Central School District

With the new school year underway, educational IT departments are feeling the pressure of juggling heavy support requests and ever-increasing budget cuts that could slash IT resources. Goverlan is helping to fill the gap by providing a solution whereby a single technician can easily accomplish a variety of systems management tasks enterprise-wide in a matter of minutes.

New York's Ellenville Central School District has benefited from using PJ Technologies' Goverlan Remote Admin Suite to support their district's network of desktops and servers.

"Goverlan is a very cost-effective solution in terms of its features, security and performance. The search features in an Active Directory environment that lead to user and computer management make for an extremely efficient work flow for me and my helpdesk technicians. Operating in this manner, we can quickly isolate the user and/or the machine that is having problems and reach a resolution quickly," said Bill Cramer, Director of Operations and Network Administration at Ulster BOCES - Ellenville Central School District.

Scope Actions, a unique feature in Goverlan which allows for real-time global systems management, is helping IT departments with limited staff, increasing return on investment. This feature offers support technicians access to a vast array of custom administrative actions that can be performed on a defined scope of users, computers or groups and scheduled to run when needed, even outside school operating hours. A single technician can deploy a software update to thousands of machines or perform mass reporting with minimal hardware/software resources (such as Crystal Reports or SCCM) in a matter of minutes.

"Our technology helpdesk staff uses Scope Actions often. We use them to run reports, make machine changes, and install software remotely to mass numbers of machines. ROI on this is the reduction in operational time and being able to reuse and share these Scope Actions to use on other projects as they come up," explained Cramer.

Goverlan's licensing schema affords flexibility for IT departments with shifting staff sizes. With its no cost per node pricing, a single license authorizes an administrator to support an unlimited number of machines. The perpetual licenses are sold at a one-time cost with a 10% educational discount, and all updates and bug fixes for the version purchased are free of charge.

"With its no cost per client motto, the current pricing model allows for an organization to purchase Goverlan for its available tech staff while not having to purchase it for all their desk tops and servers which would be significantly costlier. This model is very much in line with the available support budgets in K-12 technology departments," he added.

"Goverlan’s intuitive, easy-to-use interface makes extensive (and costly) training unnecessary, and the small, stable client agents (< 5MB) have no impact on system performance and can be automatically installed and maintained by Goverlan. Schools can hit the ground running from day one with minimal learning curve and implementation time,” said Pascal Bergeot, CEO of PJ Technologies.

About PJ Technologies
At PJ Technologies, the creators of Goverlan®, we have been providing cost-effective, real-time IT Systems Management software since 1998. Our solutions are entirely implemented and managed from within our clients’ infrastructures, thereby fostering security, integrity and control. To learn more, visit Goverlan.com.

Product and company names herein may be trademarks of their registered owners.

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Judy Lee
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