(PRWEB) July 14, 2011
Vector BPO, a leading American-owned and managed contact center outsourcer with operations in Cebu, Philippines, and Contractors Register, publishers of The Blue Book Network, today announced the completion of the largest data validation project in The Blue Book’s history - adding over 60,000 records to the company’s contractor database and significantly increasing the number of areas covered.
“After gathering the contractor data, we sent emails as an initial validation step,” remarked Jeff Fandl, Editor of The Blue Book. “Vector BPO was able to finalize the project on-time and within budget. Their work ensures the data we publish is complete and accurate,” continued Fandl. “We’re very pleased with the results.”
Vector’s dialing technologies and call center Agents placed over one million calls to more than two-hundred fifty thousand contractors in order to gather the required information and to validate the information already in hand.
“We’re always excited to showcase the quality and skill of our Agents, said Paul Flannery, CEO of Vector BPO. “With each successful program, more North American companies recognize the strategic advantage of outsourcing to the Philippines.”
About Vector BPO:
Vector BPO specializes in helping their clients and partners create and enhance customer loyalty through the proper use of technology and human capital in the call center and all other touch points. Their services and philosophies combine to improve processes, service, and profitability. To learn more about the company, visit http://www.vectorbpo.com.
About Contractors Register, Inc.
Contractors Register is the publisher of The Blue Book Building and Construction Network - the Industry's leading source of FREE regional, categorized construction information featuring over 1,000,000 company listings, profiles and digital workflow solutions that help the construction industry from the design stage through post construction. To learn more about the company or its publications, visit http://www.thebluebook.com.
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