Voiance Language Services to Exhibit at 11th Annual Call Center Week

Share Article

Voiance will share with conference attendees insights on how to acquire, retain and grow non-English speaking customers as well as increase efficiency of handling non-English calls

Voiance Language Services, one of the leading providers of Over-the-Phone Interpretation (OPI) in the United States, has announced that it will be exhibiting at the 11th Annual Call Center Week hosted by Customer Management IQ and IQPC at Caesars Palace in Las Vegas from June 16-17, 2010.

IQPC Call Center Week facilitates an environment where companies operating call centers can learn best practices on how to create a positive customer experience as well as improve operating performance.

Voiance operates two U.S.-based interpreter call centers which have been optimized for the delivery of Over-the-Phone Interpretation in over 150 languages. At the conference, Voiance will be sharing expertise to help companies acquire, retain, and grow their non-English speaking customer base as well as how to increase the efficiency of handling of non-English calls.

Voiance will be exhibiting at booth number three where a printed copy of survey findings will be available from a study conducted by the Center for Customer-Driven Quality into the handling of non-English calls at call centers across the United States.

About Voiance

Voiance Language Services provides multilingual support in over 150 languages, helping you to communicate with customers regardless of language spoken. Voiance services result in improved communication between you and your customers, facilitating higher customer satisfaction and retention. Voiance, through its parent company CyraCom International, Inc., has been in business since 1995 and is one of the largest providers of Over-the-Phone Interpretation services in the United States.

For more information regarding Voiance's suite of telephone and video interpretation, document translations and interpreter assessment and training services, please visit http://www.voiance.com or call 1-866-742-9080.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Chris Liebner
Voiance Language Services
(866) 742-9080 ext. 1857
Email >
Visit website