Tucson, AZ (PRWEB) June 28, 2010
Voiance Language Services has announced the successful results of the external audit of its quality management system and the renewal of its ISO 9001:2008 certification.
ISO 9001:2008 is accepted worldwide as the standard that defines quality. The certification indicates that an organization conforms to a quality management system which is able to consistently provide a service that meets customer and applicable regulatory requirements and aims to enhance customer satisfaction.
By renewing the certification, Voiance has demonstrated that excellence in quality management is ingrained in its daily operations as well as an ongoing commitment to enhance customer satisfaction. Voiance operates two U.S.-based interpreter call centers which have been optimized for the delivery of Over-the-Phone Interpretation.
In 2009, Voiance became one of the first Over-the-Phone Interpretation companies in the United States to be awarded the ISO 9001:2008 certification.
Voiance provides multilingual support in over 150 languages, helping you to communicate with customers regardless of language spoken. Voiance services result in improved communication between you and your customers, facilitating higher customer satisfaction and retention. Voiance, through its parent company CyraCom International, Inc., has been in business since 1995 and is one of the largest providers of Over-the-Phone Interpretation services in the United States.
For more information regarding Voiance's suite of telephone and video interpretation, document translation and interpreter assessment and training services, please visit http://www.voiance.com/ or call 1-866-742-9080.