The IVR service allows customers to perform basic transactions and improves customer experience by delivering higher-value interactions. It is a reliable and scalable solution to meet any company’s needs.
Miramar, FL (PRWEB) March 30, 2012
Mobiliz, offers a service that integrates payments, location and time based targeted marketing from the convenience of the mobile phone, and TelOnline, a leading telecommunications solutions company, today announced that TelOnline has implemented a custom Interactive Voice Response Service (IVR) a Telephone Parking Payment System for the USA and Mexico market.
“TelOnline was very helpful in understanding our requirements and coming up with solutions that fit our business objectives as well as our budget. They helped us chose a solution that provides the flexibility we require, ease of use and the ability to expand the system as we grow,” stated Mobiliz CEO Martin Catañon. “TelOnline assisted us in implementing a very complete IVR that allows our international clients to perform transactions in a completely automated environment.”
TelOnline developed an IP base exchanged services and real-time billing solutions that functions globally. It offers real-time authentication self-service to inbound callers and allows customers to process credit card payment anywhere, at any time. The IVR service lets callers interact intuitively with the automated system, while providing a significant cost reduction in comparison to human personnel.
“The IVR service allows customers to perform basic transactions and improves customer experience by delivering higher-value interactions. It is a reliable and scalable solution to meet any company’s needs,” stated TelOnline’s President Juan Carlos Castañeda.
Mobiliz is a platform that offers a service that integrates payments and targeted marketing from the convenience of the mobile phone. Payments can be made to businesses or to other people, both national and internationally - directly from the phone. If you would like more information about Mobiliz, please visit http://www.mobiliz.com.
TelOnline is a company that offers and consults specialized solutions in telephony. The tailored solutions include VoIP telephony, IP-PBX, call centers, automatic dialers, call recording systems, cloud telephony services, embedded software development for telephony and integration, video conference and more. TelOnline is a selected partner of Digium, Asterisk makers, Oaisys, as well as numerous strategic business partner alliances within the industry. TelOnline is committed to providing the best products and services to markets in the United States, Caribbean and Latin America. Our team is highly experienced in commercial, development and support engineers. If you would like more information about TelOnline, please visit http://www.Telonline.com or call USA +1(954)894-6181 or call international +57(1)325-9832.