Japan Disaster Doesn’t Stop Business Processes For Telesoft Client

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Telesoft client speeds up rollout of Unified Communications tools to enable Japanese workforce to handle day-to-day activities

TEM Solution from Telesoft used by client to keep Japanese workforce mobilized and tracking

Telesoft TEM solutions help Client keep Japanese workforce mobilized.

The fact that they can not only reduce expenses, but optimize and maximize communications service to the workforce in a short time frame, given the circumstances, is an achievement on its own.

Telesoft, trusted experts in fixed and mobile Telecom Expense Management (TEM) software and services, would like to recognize a global technology client that has sped up the deployment of their organization wide Unified Communications (UC) effort to deliver business communication functionality to Japan in the wake of the earthquake and the tsunami disasters. The effort has allowed thousands of Japanese employees to resume work as if they were sitting in their office, providing enterprise voice, conference calling, and instant messaging capabilities.

“This is a tremendous effort put forth by a large Telesoft client to keep their Japanese workforce mobilized,” said Thierry Zerbib, Chief Executive Officer and Co-Founder of Telesoft. “Not only were they able to re-establish corporate communications with their employees, they were able to do it without compromising their strict business rules regarding telecom consumption and traffic reporting.”

Through the use of Telesoft’s TEM solution, the client is able to track and report on each employee’s individual usage and consumption. Adhering to these business rules allows the organization to continue achieving maximum savings from their TEM program. Telesoft is one of very few TEM vendors that offer this type of tracking and reporting for UC.

“This organization’s accelerated deployment of UC to reduce telecom costs on a global level is remarkable,” stated Zerbib. “The fact that they can not only reduce expenses, but optimize and maximize communications service to the workforce in a short time frame, given the circumstances, is an achievement on its own.”

About Telesoft
Trusted experts in Telecom Expense Management (TEM) software and services for over 25 years, Telesoft reduces fixed and mobile telecom spend to improve an organization's bottom-line. Telesoft automates the telecom expense management lifecycle - from management of telecom invoices, usage, and cost allocation, through provisioning and inventory - to lower telecom expenses and improve efficiencies. Offered as hosted, licensed, or outsourced solutions, Telesoft provides an integrated management platform for centralized inventory, common data sharing, and unified reporting. Telesoft solutions are used by hundreds of commercial and government organizations, including the largest and most complex telecom environments in the world.

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Robert Stratton
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