Text Message Marketing Firm TXT180.com Expands Features and Service Hours

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Leading SMS software company TXT180.com has announced new customer support hours and launches many new features.

In an effort to continually improve their service and better meet the need of their clients, text message marketing firm TXT180.com expands their features and service hours. As part of an ever-changing market, it is essential for these SMS service providers to continually upgrade and enhance service platforms to meet the needs of a very vast business clientele. SMS (short message service) marketing is fairly new but is quickly becoming the most popular method of advertising for businesses of all types.

As little as two or three years ago text message marketing was so expensive that only big businesses, with a lot of money available for marketing, could use the service. Today with service providers like TXT180 entering the market and offering group text messaging services for 75% less than was previously seen, SMS marketing is now feasible for virtually any type of business. Because the TXT180 platform was created completely in-house, the TXT180 team is able to upgrade and make enhancements to their SMS system at anytime making it one of the best service platforms in the industry.

The TXT180 team is excited to announce the recent upgrades to their platform and the extension of their phone support hours. Any business owner in need of sales or support help can send an email at anytime but the phone hours have now been extended as well. The new phone hours start at 7AM MST Monday-Friday and are open until 6PM Monday-Thursday and until 3PM on Friday. Take note the service hours are Mountain Standard Time.

When asked about the extended hours, TXT180 Sales Manager Brandon H. had this to say, “We take pride in the customer service that we provide for our customers, clients and partners and these expanded hours of operation allow us to continue our growth without losing the focus of our exceptional customer service. We continue to plan our growth efforts in conjunction with superior customer service to allow all people and businesses to take advantage of our industry low costs without the hassle. These efforts will help us reach our overall goal of being the 'go to' company for all text message marketing needs.”

In addition to extending the phone hours, TXT180 has expanded some of the platform features making it possible for customers scheduling outbound messages to select his/her local time zone. A business planning to send a message out tomorrow at noon can put the message in the scheduler today, choose the date and time for the message to be sent and then select the local time zone: PST, MST, CST, or EST. TXT180 has also made changes to the control panel for both SMS resellers and end-users. The TXT180 team is excited about the new option of exporting contacts, history, and inbox messages to a CSV file. Exporting the history creates a plain-text file that includes date, time, number of contacts, and a copy of the actual messages that were sent from the platform.

Other enhancements to the SMS reseller control panel make it possible to hide the tips box and the link to the Mobile Marketing Guide. Resellers now have the option of uploading their own mobile marketing guide to provide customized tips for his/her customers. Resellers can also add a URL to the end-users control panel, allowing for a link to upgrade the account making it easier for the end user to upgrade the account anytime. Another popular feature added to the reseller control panel is the ability to select an optional tagline; the tagline is sent with the initial opt-in message and provides 96 characters for a customized message to be sent with the mandatory information. TXT180 has also recently launched it's company blog which features company news, affiliate tips, reseller tips, and text marketing industry info.

About TXT180.com

TXT180 is a text message marketing service provider located in St. George, Utah. The entire http://www.TXT180.com platform was designed and created in-house making it possible for TXT180 to maintain complete control of the platform. The TXT180 team is dedicated to providing exceptional service and support to all of their mobile marketing clients.


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B Hardman
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