The Hudson Group Offers Strategic Professional Services to Enhance their Ground Transportation Software Suite

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New Professional Services offering delivers turn-key solutions to ensure customer success from implementation through support.

The Hudson Group Ground Transportation System

Professional Services utilizes advanced technologies from the Hudson Ground Transportation System (HGTS).

Creating and implementing an in depth Professional Services program to accompany the HGTS product suite is a way to offer our customers a turnkey solution to help them gain better insights into their businesses.

The Hudson Financial and Technology Group LLC, ("The Hudson Group"), an application service provider for the ground transportation industry, today announced a new strategic Professional Services offering that will provide specialized technical consulting and support to maximize long-term strategic benefits for its current and future clients.

This group will extend the Hudson Ground Transportation System(HGTS) through the inclusion of services that will help customers optimize their business and technical operations once they have engaged with Hudson. The Services provided will be specifically designed to meet each customer’s needs to ensure they gain the insights necessary to improve daily business functions.

“Our customers already recognize great value from their use of HGTS,” said Mark Ustik, President and founder of The Hudson Group. “Building upon that success with a high caliber team dedicated to strategic consulting and support is a natural next step for Hudson and its customer base.”

Combining consulting expertise and industry best practices, the Hudson Professional Services team will be able to deliver a customized turn-key transportation solution to a ground transportation provider through:

  • Technical and Business Consulting Services - evaluate and assess customer’s HGTS product suite
  • Implementation Services – apply expertise to specific objectives with emphasis on training, mentoring and enablement
  • Outsourcing/Managed Services – perform projects on behalf of the customer

The Hudson Group has appointed tech industry veteran Rich Sorrentino as Vice President of Professional Services. With his wealth of experience and exposure to both domestic and international operators in the ground transportation industry, Rich has an expert's perspective on how to best integrate technology into a transportation business in order to bring about improved operational efficiency.

“Hudson has already proven its prowess within the ground transportation industry with its ever-growing impressive customer list,” said Sorrentino. “Creating and implementing an in depth Professional Services program to accompany the HGTS product suite is a way to offer our customers a turnkey solution to help them gain better insights into their businesses.”

Sorrentino points to the recent Olympic Games in London as an example of how the Professional Services team was utilized by a large transportation provider based in the United Kingdom. "Our onsite engagement with them during the Olympics enabled us to go much further into the underlying business processes in place. We were able to dedicate our attention and resources to them exclusively – ensuring that their systems were operating at peak performance," concludes Sorrentino.

Clients who are interested Professional Services are invited to contact sales(at)thehudsongroup(dot)com for more information on professional services or call 978-531-1115 (US), 44-20-3318-5152 (UK).

About The Hudson Group
The Hudson Group is an application service provider for the ground transportation industry that delivers innovative, scalable ground transportation solutions to help clients reduce costs, increase revenue and gain competitive advantage through technology. Our highly configurable, state-of-the-art ground transportation system is designed to manage all facets of a ground transportation business. The Hudson Ground Transportation System (HGTS) provides comprehensive, best-of-breed ticketing, order entry and dispatch technology to leading ground transportation providers worldwide.

In business since 1999, Hudson continues to pioneer leading-edge ground transportation software using creative and proprietary methodologies, development tools, platforms and architectures. The Hudson Ground Transportation System (HGTS) is unmatched in flexibility and scalability and continues to serve as a benchmark against which other systems are compared. Visit http://www.thehudsongroup.com to learn more.

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Maren Graham
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