The Bair Foundation -- Harrisburg Office Recognized for Excellence

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Harrisburg office awarded Flame of Excellence for Second Year

The Bair Foundation is committed to upholding a high standard of excellence

The PQI (Performance & Quality Improvement) Department acknowledged The Bair Foundation – Harrisburg, Pennsylvania office for upholding the standard of excellence. They completed their second year of zero citations during the last eight quarters of their records review. Over the two years of reviews, a combined total of 595 foster child, foster family, kinship family, adoption, in-home services and employee files were reviewed.

The Bair Foundation PQI department is committed to the ongoing, continuous quality efforts of all programs. The focus of those efforts is to fulfill the mission of providing exceptional quality of care and services dedicated to the treatment and empowerment of children, youth and families.

With the involvement of staff at every level of the organization and location, and input from stakeholders, The Bair Foundation is able to incorporate improvement measures that accurately reflect the perspectives of those involved with the organization.

Referring agencies, biological families, foster families and consumers are also involved in the process of performance and quality improvement through a satisfaction survey distribution and results. Satisfaction Surveys are a tool used to determine the effect of service provision to those The Bair Foundation serves. Survey results show 95% satisfaction with support, training, professionalism, crisis reaction time and accessibility.

The PQI Team analyzes organizational performance, service delivery and client outcomes. This management tool is vital in the achievement of performance targets and organizational goals.

ABOUT THE BAIR FOUNDATION
The Bair Foundation is a non-profit agency that has successfully cared for and treated children, teens and families for over 40 years. With 37 offices in 8 states they offer a myriad of services which include: Therapeutic Foster Care, Traditional Foster Care, Adoption Services, Medically-Needy Foster Care, Independent Living Services, Parent Empowerment Program, In-Home Services, Assessment Home, & Outpatient Services

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Dorie Alcaro
The Bair Foundation
724-946-8711
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