CEO Sara D'Elia states, 'Teams are being challenged to over serve customers, tenants and residents with accelerated determination …and it’s working. In some cases, the outcome has allowed us to increase rents by over $350 per door.'
Tustin, California (PRWEB) March 16, 2015
The customer service driven property management company effectively transitioned 19 multifamily properties in 2014. The shift in corporate culture also has produced 1,000 additional apartments over the last few months. They are located in Orange County, Los Angeles, Riverside County, and have recently expanded into San Diego for the first time in the company’s 30-year history.
Financially, across the portfolio in 2014, The REMM Group increased rental revenue within its multifamily division by 11.41%, an equivalent of $1.8M. They also successfully supervised over $1M in capital improvement projects, creating value and preserving the quality of the assets.
Sara D’Elia, Chief Executive Officer, explains REMM is a performance-based company. “We work cohesively as a team. We infuse core strategies into our training and marketing departments which reward employee efficiency, customer satisfaction and resident retention. Teams are being challenged to over serve customers, tenants and residents with accelerated determination …and it’s working. In some cases, the outcome has allowed us to increase rents by over $350 per door.”
About The REMM Group
The REMM Group, an Accredited Management Organization designated by the Institute of Real Estate Management, is focused on the analysis of real estate with the objective of maximizing value to the owner and minimizing cost. The strength of their team is based on the education and experience of its personnel and in its strategic alliance with industry leaders. In addition to conventional multifamily communities, The REMM Group is branching out into HUD management and has just become a certified HUD management group. The company also services more than nine million square feet in commercial properties and is using the industry leading software Yardi, providing accounting services to institutional and privately held management companies.
For additional information on the news that is the subject of this release, contact Sara D’Elia at (714) 974-1010 x213, sdelia(at)remmgroup(dot)com, or visit http://www.remmgroup.com.