Canadian Management Centre Launches National Thought Leader Series in Vancouver

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Keynote speakers and co-authors Mark Royal and Tom Agnew focus on employee engagement.

CMC’s National Thought Leader Series is an opportunity for companies across Canada to learn how to engage their employees to fully utilize their skills and maximize their contributions to their respective organizations.

Canadian Management Centre – Canada’s leading national provider of corporate training and educational programs – will kick off their complimentary National Thought Leader Series on employee engagement in Vancouver on October 25th, with events planned in Calgary, Regina, Winnipeg Montreal, Ottawa, Toronto and Halifax throughout November. Focusing on the important issue of employee engagement, the discussion will pinpoint the organizational barriers that prevent high achievers from doing their jobs properly and offer practical solutions that will ensure that employee skills and abilities are best put to use. For this edition of the series, CMC has secured Mark Royal and Tom Agnew, co-authors of the newly released The Enemy of Engagement: Put an End to Workplace Frustration – and Get the Most from Your Employees, (AMACOM 2011) as keynote speakers. In conjunction with CMC’s mission of building inspired partnerships that prepare the next generation of leaders to thrive in tomorrow’s marketplace, the launch of the series will put Canadian business leaders ahead of the game by providing cross-Canada access to cutting-edge thinking from the brightest subject matter experts in the field.

A recent survey from Gallup Research showed that there is a strong relationship between engagement and high-performance outcomes which include customer loyalty, profitability, productivity, turnover, safety incidents, shrinkage, absenteeism, quality defects and more. With that in mind executives, at all levels, as well as Human Resources, Organization Development and Talent Management professionals will benefit from Mark Royal and Tom Agnew’s discussion about the root causes of workplace frustration and its widespread negative consequences on individuals and organizations. They will map out strategies of action to promote higher levels of employee enablement and provide analysis on the resources needed including clear goals and expectations, adequate information and communication, decision-making authority and, most importantly, collaborative support.

"We are very pleased to have Mark and Tom lead the discussion on employee engagement – a subject that we feel very strongly about at CMC," says John Wright, president and managing director of Canadian Management Centre. "We firmly believe that an organization's most powerful advocates are their employees. An invested workforce is the single most important factor in achieving organizational goals and future growth and sustainability – Mark and Tom's new book outlines excellent strategies on how this can be achieved," he adds.

“The goal of our book was to highlight workplace frustration as an often-overlooked killer of employee motivation and productivity,” says Mr. Royal, co-author and senior principal at Hay Group. “Highly engaged employees held back by roles that don't suit them or work environments that hinder their performance are often loath to complain, leaving managers in the dark," he adds. “Over time, many of these frustrated employees will either turn off and disengage or leave the organization for greener pastures, unless organizations address issues ranging from poor communication to resource constraints to unclear authority," noted Mr. Agnew, co-author and principal at Hay Group.

Championed Investment – the Ally of Employee Engagement
In challenging economic times, when most organizations are struggling to do more with less, leaders can’t afford to squander any resource – including employee motivation. In their latest book, Mr. Royal and Mr. Agnew have looked at the world’s most successful companies and found common practices that were significant to their continued success and productivity. The book outlines how engagement is earned through a trusting and supportive relationship with one’s leader – a relationship that is nurtured through a visible and “championed” investment in organizational professional development. By enabling employees with the resources they need, providing clear direction on organizational priorities, encouraging superior levels of teamwork and supporting training and development at all levels, these organizations were able to perform at the top levels in their markets. CMC’s National Thought Leader Series is an opportunity for companies across Canada to learn how to engage their employees to fully utilize their skills and maximize their contributions to their respective organizations. The Enemy of Engagement is published by AMACOM, Canadian Management Centre’s US-based publishing arm.

About Canadian Management Centre
For the past 45 years, Canadian Management Centre has provided management training and development programs for individuals and organizations seeking professional development. By working with our clients through a needs assessment, CMC can enable clients and their organizations to succeed in their challenging and changing work environment. Using proven, highly interactive participatory sessions and practical techniques applicable to real world scenarios, CMC offers solutions for discernable behavioural change that can be implemented immediately in the workplace. With a variety of program components including self-assessment tools, instruments, videos, role-plays, breakout sessions, group discussions, CMC’s stimulating adult learning methodologies compliment the customized seminar material, designed to meet the specific needs of individual organizations.

From theory, to strategy, to proven practical tools, Canadian Management Centre delivers readily applicable ideas and solutions to prepare participants for real-world situations and develop dynamic solutions to underpin long-term sustainability and growth. Follow the discussion on Twitter @CanadianMgmt and #CMCevents.

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Natalie Fader
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