The simple bizarre fact is service and quality pays. This is the best kept secret on the north American continent.
Philadelphia, PA (PRWEB) November 29, 2012
Carlton’s Training Solutions has partnered with huge organizations for training and now works with Tom Peters to implement the Tom Peters training videos into the corporate culture. His non-nonsense and often-critical assessment of American businesses makes him a perfect instrument for today’s economy. The Tom Peters training videos by Carlton’s Training Solutions don’t just identify the problems but actually offer solutions.
For years Tom Peters has railed against the machine. His candid observations about the American economy (and its short comings) have garnered huge investments from companies around the globe. His stories put us in his shoes and demonstrate what is wrong with organizations and how to improve.
In A Passion for Customers, Peters shows us where companies are going wrong. And more importantly, what great companies are doing right. He demonstrates companies that are interested in the customer do well while others don’t. And his perception of the US economy can be linked to his thoughts about service. Tom Peters states, “The simple bizarre fact is service and quality pays. This is the best kept secret on the north American continent.”
Tom Peters Passion for Excellence training video defines what it takes to be great and provides examples of companies that are doing so. The real force behind the program is in the art of creating caring customer service as well as caring leadership to inspire superior performance in organizations. Companies are seeing that if they target an individual competence such as customer service, it will determine their long-term excellence.
The Tom Peters excellence programs by Carlton’s Training do more than identify good role models and examples to follow. They inspire the people in each organization to understand their role in making a company great. Managers and leaders realize the importance of leading with care and how that leadership to employees reflects in the care they take with customers. At the training summit in New York this year, Carlton’s Training Solutions inspired many corporations with the Tom Peters training videos.
About Carlton’s Training Solutions
Carlton’s Training Solutions distinguishes itself by the people it represents. Industry professionals illustrated on television show 60 Minutes such as Tom Peters, Lou Holtz and Ben Zander are just some of the professionals Carlton’s Training has incorporated into their corporate films. Improvement. Every company has the ability to grow and programs on various topics such as better leadership and management skills, team building training, customer service training and even conflict resolution training are all mediums to make a company better. The professionals featured have taken companies to the top or turned them around and know what the backbone of a company should look like. To see other topics on training or learn more about Carlton’s Training Solutions click here at http://carltonstraining.com