Companies that combine excellent customer service with operational efficiencies are in the best possible position to compete. We are very pleased that Tony's Fine Foods has chosen 20/20 Delivery to develop its business operations in these areas, as well as helping to enhance its environmental values.
Owings Mills, MD (PRWEB) September 24, 2009
AirVersent today announces that Tony's Fine Foods, a major food products distributor headquartered in West Sacramento, CA, is deploying AirVersent's 20/20 Delivery product to improve services for its customers, while also reducing paper usage and miles driven in line with Tony's 'green' environmental corporate values.
By equipping its fleet with handheld devices and AirVersent's software, Tony's can electronically scan barcodes on all deliveries and digitally capture customer signatures upon receipt. Barcode scanning will improve the accuracy of deliveries by helping avoid discrepancies, shorts and mispicks in the delivery operations process. Digital signature capture will mean Tony's customers can view and process their invoices online, thereby cutting out unnecessary paperwork.
"By implementing 20/20 Delivery we will save our customers time, money and storage space by reducing how long they spend receiving shipments, indicating quickly that orders are accounted for and eliminating the need for processing and storing paper invoices," explains Tony's owner and Chief Financial Officer Scott Berger. "For Tony's it means being able to provide the very highest possible levels of customer service and satisfaction."
20/20 Delivery is a Software-as-a-Service (SaaS) product specifically engineered for mobile supply chain businesses. With SaaS there is no software or infrastructure to buy and install, no custom programming to carry out and no ongoing systems management and maintenance overhead. Instead user organizations pay only a subscription fee for each mobile worker on the system.
20/20 Delivery is fully configurable by user organizations to fit their exact business needs and work practices. The look and feel of the mobile applications, the data items used and workflows are all fully configurable to meet individual operational requirements.
Mike Lee, AirVersent's CEO, commented on the important role AirVersent's mobile supply chain products can have in the current business climate: "Companies that combine excellent customer service with operational efficiencies are in the best possible position to compete. We are very pleased that Tony's Fine Foods has chosen 20/20 Delivery to develop its business operations in these areas, as well as helping to enhance its environmental values."
AirVersent provides visibility and control across the mobile supply chain, replacing costly, error-prone paper-based processes with an automated workflow that improves cash flow, protects revenues and ensures compliance. Reliably connecting mobile workers to back-office systems, AirVersent's Software-as-a-Service products help companies to increase productivity and efficiency, and gain critical insight to improve business performance. With more than 10 years experience, AirVersent has deployments in 20 countries, in 15 different languages. For further information visit AirVersent's web site.
About Tony's Fine Foods
Established 75 years ago, Tony's Fine Foods today has over 500 employees and distributes more than 10,000 products from deli and bakery items through to speciality beverages and meats to thousands of customers including major grocery chains, bakeries and restaurants. It operates from a 143,000 square-foot facility with a fleet of temperature controlled trucks and trailers. In 2007 the company completed Northern California's largest privately owned solar electrical generation plant, helping power its operations and reducing its carbon footprint. The company is to open a new 77,000 square foot expansion of its facility next year, allowing it to extend its product range still further. For more information visit Tony's Fine Foods web site.
# # #