The traffic increase is due to in part to our win of more Best of Citysearch Boston and Best of Boston awards than any other spa in Massachusetts - Tiffany Amorosino, COO of Bella Sante
Boston, MA (PRWEB) December 16, 2009
Website Traffic to Bella Sante Spa in Boston in December Rises 31% over the same period last year while calls to their centralized concierge center still get answered in an average of 15 seconds. “The traffic increase is due to in part to our win of more Best of Citysearch Boston Awards and Best of Boston Awards than any other spa in Massachusetts” said Tiffany Amorosino, COO of Bella Sante.
Bella Sante has earned the reputation as the Best of Boston over the last 16 years. It is the quality and the consistency that has enabled them to win more awards than any other spa from both Boston Magazine and from Citysearch Boston.
They have built a premier brand with their unique management style and their talented staff. Bella Sante has enjoyed long time popularity with clients and the press resulting from how the clients are treated by the highly skilled staff. In addition, the Bella Sante management style is focused on making sure their clients get the best care at every level. Their customer oriented philosophy starts with a skilled concierge answering the phone quickly (and not keeping you on hold) to highly trained staff providing services (customized to you) to managers following up with clients (to insure consistent service levels) and ends with repeat and happy clients.
Their centralized concierge call center (open 7 days a week) takes reservations for the Bella Sante’s three locations (Wellesley, Lexington and their location on Newbury Street in Boston) making getting an appointment or gift certificates easy and fast.
"We are proud that during this busy holiday season we have been able to maintain an average wait time of only 15 seconds” said Sarah Lahey, Vice President of Operations of Bella Sante.
While women make up the majority of guests at most day spas - during the holiday season Bella Sante has a surge in male clientele, typically to purchase spa gift cards for a loved ones, co-workers or friends. There are very few people that would not enjoy a wonderful and pampering treatment at Bella Sante.
Massage and Facials are the most popular services at all three day spa locations in Wellesley, Lexington and on Newbury Street in Boston. Gift Cards can be ordered online and they will be sent to you or your recipient by UPS or you could purchase them at any of the three locations.
Bella Sante sells so many Gift Cards because Bella Sante’s premium brand and popularity with the press and the clients provides the confidence to the Gift Card purchasers that their Gift Card will be one that the recipient can’t wait to use.
“A Bella Sante Gift Card is always appreciated and never returned,” said Tiffany Amorosino, COO of Bella Sante
Bella Sante Spa Corporate Gift Certificate and individual Gift Certificate purchases this year are likely to be very popular gifts. The total commitment of Bella Sante management and staff at every level of customer interaction has paid off again in 2009 and the fact that the majority of their clients are repeat clients is just another indication of their success.
A Gift Card from Bella Sante is a sure bet to make the recipient very happy. If you are going to give a Gift Certificate this holiday season you cannot select a better brand anywhere in Massachusetts.
About Bella Sante:
Bella Sante is and has been the permier day spa in the Boston Metro area for more than a decade and has the honor of won more Best of Boston awards and more Best of Citysearch Awards than any other spa in Massachusetts. The majority of their clients are repeat customers. Bella Sante's record with clients is hard to surpass
When it comes to pampering, relaxation and skin care both the clients, Boston Magazine and Citysearch voters agree that Bella Sante is the Best in Boston.
Bella Sante has locations in Wellesley, Lexington and on Newbury Street in Boston.