transcosmos Expands Its “MCM Center Fukuoka” Call Center Base

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MCM Center Fukuoka add approximately 200 work stations and hire 300 new employees due to business expansion.

MCM Center Fukuoka has been providing a wide range of call center services

transcosmos inc. (Headquarters: Tokyo, Japan; President and COO: Masataka Okuda; TSE First Section: 9715; hereafter, transcosmos) has expanded its call center base “Marketing Chain Management Center Fukuoka” (hereafter, MCM Center Fukuoka) to meet expanding business needs. New operations will begin on December 17, 2012.

MCM Center Fukuoka opened in June of 2008. The city of Fukuoka is the largest city in the Kyushu region, and due to the fact that many major companies in industries such as finance, communications and manufacturing have moved into the city as a base for the Kyushu region, MCM Center Fukuoka has been providing a wide range of call center services focusing on services for the finance, communications, manufacturing and mail order industries. This includes various types of information such as that for products and campaigns, outbound calling operations such as collection calls, and technical support operations requiring high technology. Its operations have steadily expanded up until now, and 200 more work stations have been added to accommodate business expansion associated with the procurement of new projects.

Overview of MCM Center Fukuoka
Name:         Marketing Chain Management Center Fukuoka
Location:    Nishitetsu Tenjin Bldg., 1-13-6 Tenjin, Chuo-ku, Fukuoka-shi, Fukuoka Prefecture, Japan
Total floor area:     3388.27m2 (expansion area is 534.72 m2)

transcosmos has the nation’s largest network of call centers including 23 bases and over 12,000 work stations, and with the current expansion, MCM Center Fukuoka has become the fifth largest center in the country. Future plans call for expanding business operations focusing on areas such as technical support and financial services, as well as the hiring of 300 new employees. In order to flexibly meet the various demands of client companies, transcosmos will continue striving to enhance facilities and services, while also contributing to the revitalization and development of local communities through job creation.

  • transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
  • Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.

About transcosmos inc.
transcosmos launched operations in 1966. Since then it has combined superior "human resources" with the most up-to-date "technological" capabilities to enhance the competitive strength of its corporate clients by providing them with high value added and superior services. It provides overall IT outsourcing services such as Call Center Services, Business Process Outsourcing Services, and Digital Marketing Services either as standalone solution or as combined services to its corporate clients to optimize their marketing efficiencies, to expand sales and gain new customers in EC business, and to reduce clients operational cost. Further, these services have been expanded beyond Japan, globally, centered in Asia. transcosmos aims to be the "Global IT Partner" of its corporate clients to provide them with high quality outsourcing services on a global scale.

Contact for news media inquiries
Inquiries from the media should be forwarded to transcosmos inc.
Public Relations & Advertising Department
Mail: pressroom(at)trans-cosmos(dot)co(dot)jp

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