The process of achieving number one status in customer satisfaction begins long before the first home is built
MOUNTAIN HOUSE, Calif. (PRWEB) October 8, 2007
Those who sign-up for design reviews will be the first to see the preliminary community design, floor plans and anticipated price ranges. "The process of achieving number one status in customer satisfaction begins long before the first home is built," said Jason Enos, General Manager for Trilogy at Mountain House. "Our design review forums give prospective members an opportunity to help fine-tune the design of the community through direct feedback. Listening to consumer feedback and application of that feedback is Trilogy's benchmark process, and how we set the industry standard," he said.
J.D. Power and Associates announced last month that Trilogy by Shea Homes ranks "Highest in Customer Satisfaction among the Largest Active Adult Community Home Builders" in 34 U.S. markets. Trilogy received the highest ranking in a study that looked at warranty/customer service, construction management, and home readiness, as well as several other factors.
Trilogy at Mountain House's architectural vision for its luxury Members club reflects America's classic "Arts and Crafts" style, blending old world rustic charm with new world design and convenience. The customized designs for the community's approximately 2,400 homes will encompass seventeen floor plans. Diverse neighborhoods will complement one another, resulting in street scenes that will appear to have evolved over time.
To receive exclusive community updates and invitations, and to register for the opportunity to participate in the Design Review forums, prospective members must call 1-888-233-1151. Space for the forum is limited. Trilogy at Mountain House's temporary sales center is slated for a late October 2007 opening. Tour Center and Model Homes Gallery are anticipated to open in spring 2008.
About Shea Homes
Over the past 125 years, members of the Shea family and their companies have accomplished many extraordinary milestones including work on the foundation of the landmark Golden Gate Bridge, San Francisco Bay Area's Rapid Transit System (BART) and managing the construction of the Hoover Dam. Shea Homes introduced its Trilogy brand to the market in 1999. Today, Trilogy has become the most profitable area of Shea Homes' business with eight active adult communities currently open and plans for three more to open in the next two years, including the upcoming Shea Homes at Victoria Gardens in Deland, Florida, near Orlando. For more information visit http://www.sheahomes.com.
Shea Homes received the highest numerical score in the proprietary J.D. Power and Associates 2007 New-Home Customer Satisfaction Study(SM). Study based on 5,386 total responses measuring 464 builders and measures opinions of consumers who purchased a new home in 2006. Proprietary study results are based on experiences and perceptions of consumers surveyed in March-July 2007. Your experiences may vary. Visit jdpower.com.