Trilogy by Shea Homes Ranks Highest Nationally in Customer Satisfaction Reports J.D. Power and Associates

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J.D. Power and Associates announced this week that Trilogy by Shea Homes ranks highest in customer satisfaction among the largest active adult community new home builders in 34 U.S. markets. Trilogy received the highest rankings in the areas of warranty/customer service, construction management, and home readiness. Trilogy at Rio Vista and Trilogy at La Quinta topped the list of communities performing within the top ten percent, outranking Centex, Del Webb, K. Hovnanian's Four Seasons, Lennar, Meritage and Robson Communities.

The J.D. Power survey is a very welcome validation that Shea Homes is delivering on our promise.

    "People choosing a Trilogy home have made an active lifestyle choice," said Richard Obernesser, Area President, Trilogy at Redmond Ridge. "At this phase in their lives, our members want more than fine homes. They want to live according to their desires, as opposed to living according to schedules. They care about overall wellness. And they want to connect with people and expand social circles right in their own neighborhoods," he said. "The J.D. Power survey is a very welcome validation that Shea Homes is delivering on our promise."

"We are thrilled to have been recognized by J.D. Power and Associates for providing the best customer service experience in the industry," said Rick Andreen, President, Shea Homes' Trilogy communities. "Enhancing people's lives through superior lifestyle and home products is one of our core values and an area where we apply tremendous focus. To know that our customers recognize this is very rewarding in our quest to remain America's most respected builder.

Trilogy leads the Active Adult category, the fast-growing segment of the U.S. housing market, by offering customized, smart home designs and communities with resort-style amenities.

About Trilogy by Shea Homes

Trilogy communities are high-end resort communities offering a new choice in living to those looking for an exciting lifestyle that revolves around wellness, exploration, continued learning, and close personal connections. Architectural product design and amenities reflect the changing needs of the baby boom generation, including business services, world-class clubs and a diverse range of recreation options. More information is available by visiting or calling (800) 685-6494.

About Shea Homes

America's largest privately owned homebuilder, Shea Homes is a division of Shea Homes Limited Partnership, an independent member of the Shea family of companies, which celebrated its 125th anniversary in 2006. Shea Homes is currently building throughout Arizona, California, Colorado, Washington and North Carolina. Our motto of Caring Since 1881 is at the core of our company's values, and our purpose is to enhance people's lives by building some of the finest neighborhoods and communities available today. Additional information can be found by visiting the company's website at

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Christina Zirker
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