I am invigorated by my new role on the Professional Services Team
Bloomfield, CT (Vocus) July 22, 2009
Prophesy Transportation Solutions, Inc., an Accellos company, a provider of trucking and logistics software solutions to the transportation industry, has added a new Training and Implementation Consultant to its Professional Services Team.
Steve Knauber, an 11-year veteran of Prophesy technical support and product demonstration, has been selected for the position. In this role he will conduct training courses on the Prophesy DispatchSeries software at the Bloomfield-based University of Accellos training facility as well as travel to customer sites to assist Prophesy users firsthand with training and implementation.
"I am invigorated by my new role on the Professional Services Team," said Knauber. "My favorite part of my support role has always been helping users to get the most out of their Prophesy software. Now I enjoy the more 'hands-on' responsibility of preparing them for successful implementation from day one. It is truly gratifying to witness how Prophesy Dispatch can immediately make a difference in any trucking operation."
"Steve's years of experience with Prophesy DispatchSeries software in both technical and implementation areas gives him a unique perspective that I was determined to bring to our team," said Prophesy Director of Training and Implementation, Miriam Vella. "His expertise, deep understanding of trucking specifics, and down-to-earth approach have already made him a standout Implementation Consultant."
Parties interested in scheduling advanced Prophesy software training with Steve Knauber or another Training and Implementation Consultant may call 800.776.6706.
About the University of Accellos, Prophesy Campus
At the University of Prophesy, you will find a training program designed to help you implement your software effectively….rather than simply showing you what it can do.
Why the University of Prophesy is so effective! Our approach to training:
By working with trucking companies and private fleets of all shapes and sizes for more than 20 years, the Prophesy Team has learned that no two trucking operations are exactly alike. This is a guiding principal for the team of expert instructors at the University of Prophesy.
We work with your staff to help you get the most out of your Prophesy Software investment by helping you implement the program in a way that best suits the way you do business. We use your databases, your customer files, your codes and reporting preferences. When you come to the University of Prophesy... it's all about making the Prophesy system work for you!
About our proven teaching technique:
University of Prophesy training courses are designed to help you implement your software and decrease implementation time.
We know that your staff is busy!
Which is why you needed your Prophesy software in the first place! At the University of Prophesy, we are accustomed to this, and we work with your team to maximize your time here so that you will be ready to get started once you return home.
While at the University of Prophesy, your team will experience our intensive 2-day training course that completely covers the software, while also giving special focus to the areas most important to your operation. Historically, this has proven to be the best practice for implementation. We provide the environment for learning... without the interruptions of your day-to-day routine, and with the expert guidance of the Prophesy Training & Implementation Team.
Train in an environment for learning!
In 2005, the University of Prophesy (now the University of Accellos, Prophesy Campus) opened our expanded state-of-the-art training and implementation center driven by the needs of our customers. We provide an environment for learning, testing and securing success.
You can expect:
- Implementation planning specific to your company - Customized notes, guides and screenshots of what needs to be done for a successful implementation.
- Customized training with your own data - Not a sample of what could happen (that's simply a demo). We will work with your database so that you can take it home and build upon what you have learned. This is a service unique to Prophesy, and one of our most popular features.
- Follow up - With each in-house training, your company receives individual attention. Your company is unique and we look for the situations and detail that your company will require to be successful. In addition, your trainer will provide a follow-up customized database review to ensure your success.
- Graduation certificate - Upon completion of our curriculum, each staff member will receive a graduation certificate from the University of Prophesy. This is a certificate that your employees can be proud of. They have made the effort and learned how to use the software to their greatest benefit. The Prophesy Team recognizes that and wishes to reward that also.
To learn more about the University of Accellos, or schedule advanced training, please contact our team at 800.776.6706.
Explore. Expect. Exceed…With Prophesy, an Accellos Company
The Total Solution for Transportation.
More trucking companies use a Prophesy software solution than any other brand on the market today! Quite simply because we have built the industry's leading total trucking software solution, designed to manage every facet of a growing trucking operation for both public and private fleets with integrated, comprehensive and easy to use features that ensure unsurpassed efficiency and greater profit.
Prophesy works with its customers to help them:
Explore new solutions and capabilities to make their business more efficient and successful.
Expect the best in quality and functionality from Prophesy.
Exceed their own expectations and those of their customers.
For more than 20 years the Prophesy name has represented quality, reliability and affordability for the trucking industry. Our products offer reliable control over daily trucking operations, yet are easy for growing trucking companies and other fleet operations to implement, integrate and afford. This approach allows our users to build upon their total solution as their needs grow. For more information on how your trucking company can explore, expect, and exceed with the Prophesy Total Solution for Trucking, visit us on the web at http://www.mile.com today!