Women are happy to spend more time in queues than men
Melbourne, Australia (PRWEB) July 10, 2012
The survey, conducted in May 2012, sampling 1008 men and women aged between 25-45 commissioned by the new online personal loan product Umi and conducted by Pure Profile found that despite men thinking they’re the more patient sex (74 per cent of men describe themselves as patient, compared to 70 per cent of women), women are actually the happiest to wait for the things they want.
The survey found that women are happy to spend more time in queues than men, with the average woman sticking it out for 5-10 minutes (38 per cent) and the average man only lasting 2-5 minutes (39 per cent).
“With time at a premium in most people’s lives, consumers are voting with their feet and walking away from businesses that make them wait. Many people are already managing a lot of their lives online and our new online personal loan product, Umi, has been developed with these customers in mind,” said Umi’s Director Kartik Natarajan.
Both men and women get frustrated when they’re waiting in certain locations with the survey finding that Australian five most hated queues are ranked as follows:
1. Checkout/cashier (40 per cent)
2. Airport (25 per cent)
3. Petrol stations (17 per cent)
4. Banks or ATM (13 per cent)
5. Coffee shops (5 per cent)
This comes from time-poor Australians who say they want to do away with unnecessary face-to-face daily tasks to save precious time.
Both men and women agree that hawkers are the most annoying face-to-face encounter they deal with on a regular basis. However, on the second most annoying encounter they’re divided – men say it’s guys who talk at the urinal (18 per cent) whereas women says it’s chatty check-out staff (20 per cent).
It isn’t all bad news for service staff though, with Australians saying there are some services that should never be scrapped. When it comes to wasting time on unnecessary face-to-face interactions, the survey found that women and men have differences of opinions when using the car.
Women don’t like filling up the car as much as men with almost half (49 per cent) of women wanting to see petrol station attendants brought back compared to just a third (35 per cent) of men. But when it comes to parking, women are happier to park themselves with almost one in ten (9 per cent) men wanting valets to be back in vogue, as opposed to just four per cent of women.
“Good service will always have its place – particularly when it is the kind of service that saves people time and hassle like Umi,” said Mr Natarajan.
Umi is a personal loan that’s available online only at http://www.umiloans.com.au, enabling customers to apply at a time that suits them. It has a simple three step application process which takes less than 15 minutes to complete and saves on complicated paperwork. A decision is made within 60 seconds following a robust approval system and money will be deposited directly into the nominated bank account (upon contract acceptance) no more than two working days later.
Offering unsecured personal loans from $3,000 to $15,000, Umi’s lending rate is lower than most of its competitors at a fixed rate of 12.99 per cent (comparison rate 16.76 per cent^).
For more information on the survey, view/download the “Ever lose your cool in a queue?” infographic from Umi.