Valtera Selects Clarabridge to Bring State of the Art Text Mining Capability to Employee Surveys

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Implementation will be among the first to use text mining for classification, sentiment analysis and reporting in employee research.

Valtera Corporation, a leader in human capital consulting, announces today their partnership with Clarabridge to bring the power of text mining and sentiment analysis to employee surveys.

Text mining has been widely used to analyze customer feedback data, but this partnership represents one of the first implementations of this technology in an employee research setting. Building on the power of Clarabridge’s industry-leading solution, Valtera will use its proprietary knowledge gained through more than 30 years of employee survey work with Fortune 500 clients to efficiently analyze open-ended comments. Using Clarabridge technology, Valtera will provide clients with a reliable and cost-effective means to gain an in-depth understanding of emerging key issues, as reported by their employees.

“Through Clarabridge’s text mining solutions, we are able to offer our clients an innovative approach to analyzing open-ended comments in a way that will help them gain greater insight into the opinions of their employee population,” said William H. Macey, CEO of Valtera. “We believe this solution will further enhance Valtera’s ability to provide clear, actionable feedback to our clients.”

Valtera has been a clear leader in their use of technology in the area of human capital management,” said Sid Banerjee, CEO of Clarabridge. “They’ve understood that the employees are on the frontlines, day in- day-out with customers and are an incredibly valuable, but often untapped resource for insight. By utilizing Clarabridge, Valtera will give their clients access to critical feedback that allows them to determine the root cause of issues and to share best practices for creating a high performance organization.”


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Laurie Bowser-Sever, Interprose PR