Baltimore, Maryland (PRWEB) February 28, 2013
Velaro, a leading provider of chat solution software to small and large businesses, recently launched a redesigned website focused on improving user experience and helping current and potential clients find the resources they need, quickly.
The focus of the redesign was three fold: A) to create a more focused sales funnel based on client type; B) to explain exactly how their award winning live chat software impacts the customer, the agent, and the business manager; C) to tightly integrate Google Analytics revenue attribution with SalesForce for their own decision making purposes.
The redesign, completed by Internet Marketing partner, WebMechanix, achieved all three of these goals while updating the appearance and content of the site.
Regarding the redesign, Velaro’s VP of Marketing, Jeff Mason says, “I love the redesign. It makes our website more user friendly, easier to navigate, and allows us to gather more useful data to base decisions off of. Since launch organic traffic and leads have risen.”
Velaro has plans to further update their Live Chat Software Product Tour page with even more helpful information, interaction capabilities, and product images. Additionally their Live Chat Industry Blog will continue to be updated several times a month with insightful articles for small and large businesses.
To kick off the redesign, Velaro is offering a limited time offer on its Smart Business package. Sign up before March 31, 2013 and save $25/month for the life of the contract. Free trials are also available for business owners who want to experiment with live chat on their website.
Velaro brags that their live chat services can improve the chance of purchase by 40-60%. They note that 66% of all ecommerce shopping carts are abandoned, and that online customer service can dramatically reduce this number.
Their software is extremely flexible and easily integrates with SalesForce, Google Analytics & Translate, Get Satisfaction, Zendesk, NetSuite, SugarCRM, AspDotNetStorefront, Microsoft Dynamics and more.
Velaro is an award-winning live chat software vendor that helps small and large companies provide top-notch online customer service. Based out of Elkridge, Maryland, they distinguish themselves from the competition with innovative software solutions and incomparable personal support from real people.
Their impressive client list includes Dell, LinkedIn, Comcast, the University of Pennsylvania, and more. Contact Velaro today to find a live chat software plan that will work for your business, regardless of your company’s size or budget.