VETS and Serco Team Awarded $117 Million Department of Homeland Security Task Order

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Veterans Enterprise Technology Solutions, Inc. (VETS) announced today that it was awarded a Task Order under the Department of Homeland Security’s (DHS), Program Management, Administrative, Clerical and Technical Services (PACTS) program, a 100% set-aside for SDVOSBs to provide support services to DHS and its components.

We are truly honored to have been selected by the Department of Homeland Security to support their Service Centers in Texas and Nebraska.

Veterans Enterprise Technology Solutions, Inc. (VETS), a Service-Disabled Veteran-Owned Small Business (SDVOSB), announced today that it was awarded a Task Order under the Department of Homeland Security’s (DHS), Program Management, Administrative, Clerical and Technical Services (PACTS) program, a 100% set-aside for SDVOSBs to provide support services to DHS and its components. The task order, named Service Center Operations Support Services (SCOSS), was issued under Functional Category 2 (Administrative) of the PACTS program and provides a wide range of administrative services for the U.S. Citizenship and Immigration Services (USCIS). Under SCOSS, the VETS Team will support the USCIS Service Centers in Dallas, Texas and Lincoln, Nebraska. The task order has a one-year base period and three one-year options with a ceiling value of approximately $117 million, if all options and award terms are exercised.

“We are truly honored to have been selected by the Department of Homeland Security to support their Service Centers in Texas and Nebraska. Our VETS team which consists of Serco Inc., as its sole subcontractor, will provide DHS with industry-recognized expertise in records management services,” said Jim Case, President and CEO at VETS, Inc. “We look forward to getting right to work and continue the outstanding support provided to the service centers.”    

On this task order, VETS selected its PACTS teaming partner, Serco Inc., who was the incumbent on the SCOSS 1 contract. This contract provided support services to the USCIS in the areas of program management, mailroom operations, electronic data entry, fee collection, and the tracking and maintenance of files relating to over 6 million applications and petitions received by the USCIS annually. This new task order will continue to provide these services but will also provide additional services for assembling, maintaining, storing and retrieving incoming petitions, applications, and supporting documents. Serco has provided these services to the USCIS service centers since 2001. Additionally, Serco provides support services for the DHS USCIS Office of Record Services with the tracking and accounting of more than 62 million immigration files. The company also supports DHS’ National Benefits Center with file tracking storage and distribution support in Lee’s Summit, MO.    

In July 2010, Serco and VETS’ Mentor-Protégé Agreement (which is not associated with the PACTS program) was approved by DHS Office of Small and Disadvantaged Business Utilization. Under the agreement, Serco committed to assist VETS in competing for new opportunities and by providing a wide range of assistance to enhance the capabilities both companies can offer to DHS.

About VETS, Inc.: VETS is a leading Service-Disabled Veteran-Owned Small Business that provides a wide range of administrative, information technology and program management, services to the Federal Government, and is a successful prime contractor on of the two largest SDVOSB contracts awarded – the GSA VETS GWAC and the DHS PACTS contract. Both of these are multiple year contracts each with ceiling values exceeding a billion dollars. Since its incorporation in 2005, VETS has consitently recorded growth of more than 100 percent each year and in August 2010, Inc. Magazine ranked VETS as #218 of the fastest growing companies in America. This consistent growth, year after year, is a direct result of VETS’ genuine focus on superior performance and customer satisfaction. More information about VETS can be found at http://www.vets-inc.com.

About Serco Inc.: Serco Inc. is a leading provider of professional, technology, and management services focused on the federal government. Serco advises, designs, integrates, and delivers solutions that transform how clients achieve their missions. The Company’s customer-first approach, robust portfolio of services, and global experience enable Serco to respond with solutions that achieve outcomes with value. Headquartered in Reston, Virginia, Serco Inc. has approximately 11,000 employees, an annual revenue of $1.4 billion, and is ranked in the Top 30 of the largest Federal Prime Contractors by Washington Technology. Serco Inc. is a wholly-owned subsidiary of Serco Group plc, a $6 billion international business that helps transform government and public services around the world. More information about Serco Inc. can be found at http://www.serco-na.com.

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