VoiceBase Launches Voice Indexing API to Telecom Service Providers

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Free “click and play” AutoNotes delivered via email immediately following any audio or video recording provides users with instant search and discovery capabilities.

VoiceBase, Inc., a leading provider of cloud-based voice indexing services announced today that it is providing its API (applications programming interface) to telecom service providers seeking to add search and discovery capabilities to their existing audio or video recording functionality.

The VoiceBase API extends the company’s low-cost, high-speed voice indexing service to telecom and conferencing service providers, making it easy for providers to securely upload recordings and receive time-aligned, machine-generated transcripts with high-value keywords automatically identified.

The company’s patent-pending algorithm used to deliver extracted knowledge from any meeting or event serves to facilitate the exploration of the content, while effectively providing users with a personal note taker.

"Self-learning and predictive services are the future. One of the first steps to creating that vision is being able to search, discover and categorize content efficiently,” according to Maribel Lopez, Founder and Principal Analyst of Lopez Research.

“Enabling users to instantly search any recorded webinar or conference by keyword, will effectively do for voice communications what has become standard for email and other text-based applications”, said Walter Bachtiger, Founder and CEO of VoiceBase. “AutoNotes provides users with a free personal note taker, marking the beginning of a new era in communications,” according to Bachtiger.

About VoiceBase
VoiceBase is a leading provider of massively scalable cloud-based voice indexing and search services, designed to make uploaded audio and video content fully searchable and discoverable by keyword within minutes. The company’s BigVoice solution utilizes a patent-pending user interface that combines automatically extracted keywords and color-coded, time-synchronized markers to facilitate the search and discovery of any recording. Founded in 2010 and headquartered in Palo Alto, California, VoiceBase is a privately held company. For more information on VoiceBase visit http://www.voicebase.com or contact Jay Blazensky at (650) 897-5170.

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