We meet a lot of people whose use of Internet VoIP has been detrimental to their business. Spitfire installs inexpensive dedicated voice broadband circuits which do not provide Internet access and which guarantee high quality on every call
(PRWeb UK) April 27, 2010
To many people, Hosted VoIP means Internet based voice services managed by a service provider and while this is a form of VoIP, most providers do not manage the circuits or routers which carry the calls into the customer's premises. This is troublesome because they can't guarantee call quality and the customer can risk experiencing dropped or 'choppy' calls. By installing non-internet voice optimised broadband circuits, Spitfire's hosted PBX solution is a realistic alternative to an on-site installation and ensures consistently high call quality that users require from a business phone system.
"UK businesses no longer need to play Russian roulette when making a call with a hosted VoIP PBX service" says Nick Goodenough, Spitfire's Partner Services Manager. "We meet a lot of people whose use of Internet VoIP has been detrimental to their business. Its clear that some competing providers over promise the number of concurrent calls the customer's Internet circuit can realistically handle. Spitfire installs inexpensive dedicated voice broadband circuits which do not provide Internet access and which guarantee high quality on every call."
BT's wholesale infrastructure arm Openreach recently announced, starting from Autumn 2010 to 2011 there will be 303 exchanges which will support fibre-to-the-cabinet (FTTC), offering download speeds up to 40 Mbps (up to 10 Mbps upload) which has the potential to deliver up to 40 concurrent calls on one circuit. Spitfire's FTTC circuit product is called VDSL which is expected to support business VoIP calls later in 2010. Like most connectivity providers, Spitfire uses Openreach to deliver the 'last mile' of a circuit to a customer's premises.
About Spitfire Network Services Ltd
Spitfire Technology Group was established in 1988 and today is one of the largest independent voice and data providers, serving thousands of small to medium sized companies across the UK. Spitfire offers business grade hosted PBX services (http://www.hostedPBX.co.uk) which are delivered via dedicated voice broadband circuits, alongside traditional on-site PBX installations with full support and maintenance service. Spitfire runs its own voice network and is an OFCOM regulated telecoms operator.