New York City Department of Housing Preservation & Development Achieves High Level of Endpoint Security and Results with Lumension

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Lumension Vulnerability Management Solution enables NYC Housing Preservation & Development to proactively protect 2,600 systems, significantly lower help desk calls, and achieve optimal security across its highly complex, distributed IT environment.

Vulnerability Manager

You have thousands of workstations, so that's thousands of endpoints where vulnerabilities could hurt you says Ray Jacob, director for network and systems management, NYC HPD.

As one of the largest municipal developer of affordable housing in the nation, the New York Department of Housing Preservation and Development (HPD) has provided more than $6.3 billion to support the repair, rehabilitation and new construction of hundreds of thousands of housing units. Ray Jacob, serving as the agency's Director for Network & Systems Management during the past ten years, is responsible for managing IT infrastructure development and overall IT security strategy. In the last five years, he's witnessed an increased need to address security at multiple endpoints on the network and knew that implementing the right patch and vulnerability management solution was key to centrally managing endpoint risk and protecting vital information given the continued rise in data theft and the never-ending stream of vulnerabilities that exist today.

As a result of HPD's deployment of Lumension® Vulnerability Management which consists of Lumension® Patch and Remediation and Lumension® Content Wizard (formerly PatchLink Developer's kit), Jacob's IT staff has more time to spend on projects that directly improve doing business, rather than being bogged down hunting risks and remediating breaches. Through the combined solutions, New York City Department of Housing Preservation and Development is able to rapidly and accurately assess risk and remediate unpatched vulnerabilities in a timely manner across a distributed environment. Jacob also credits Lumension, in part, with a reduction in help desk calls, which are down about 75 percent from a few years ago.

"You have thousands of workstations, so that's thousands of endpoints where vulnerabilities could hurt you says Ray Jacob, director for network and systems management, NYC HPD." "Without a vulnerability management solution to protect those endpoints, what exists is a gaping hole. Having Lumension in place gives us a very high level of confidence in that area; that confidence is supported by the positive results we've experienced in the last several years."

NYC HPD deployed Lumension® Patch and Remediation for automated vulnerability management in 2004 to protect its IT environment from the latest threats and reduce IT risk exposure. To address its software updating concerns, HPD deployed Lumension® Content Wizard in 2009 as a means to push software enhancements and applications out to each of its workstations.

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About Lumension Security, Inc.
Lumension Security, Inc., a global leader in operational endpoint management and security, develops, integrates and markets security software solutions that help businesses protect their vital information and manage critical risk across network and endpoint assets. Lumension enables more than 5,100 customers worldwide to achieve optimal security and IT success by delivering a proven and award-winning solution portfolio that includes Vulnerability Management, Endpoint Protection, Data Protection, and Reporting and Compliance offerings. Lumension is known for providing world-class customer support and services 24x7, 365 days a year. Headquartered in Scottsdale, Arizona, Lumension has operations worldwide, including Virginia, Utah, Florida, Luxembourg, the United Kingdom, Ireland, Spain, Australia, and Singapore. Lumension: IT Secured. Success Optimized.™ More information can be found at .

Lumension, the Lumension logo, and the tagline "IT Secured. Success Optimized." are trademarks or registered trademarks of Lumension Security, Inc. All other trademarks are the property of their respective owners.


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Cindy Kim
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