Reviews Sales Data Mining for Restaurant Server Training and Development

Share Article Reviews Avero Single Server Mentoring and Speaks with Avero Client, Jim Hofer, Director of Training and Service Excellence for CRAVE restaurant group. Reviews Waitstaff Training and Development, a website dedicated to career minded food and beverage professionals, today published a review of the data mining and mentoring services of Avero Inc. Avero regularly analyzes $13 billion in restaurant receipts from thousands of establishments across 21 countries. Through proper analysis Avero is able to help clients identify server benchmarks and support the restaurant manager’s efforts to develop their wait staff.

The article, “Mining Restaurant Data for Server Training and Development … and Profits” includes a conversation with Jim Hofer, Director of Training and Service Excellence of CRAVE, a Minnesota-based restaurant group and an Avero Single Server Mentoring client.

In every business, the investment in training, backed up by objective analysis such as sales receipts, is crucial. But in highly competitive industries like food services, ensuring front line servers are performing to reasonable standards is critical to maintaining a thriving business. From quick service restaurants, to leading high end establishments, smart restaurateurs are analyzing the numbers behind their sales to ensure maximum profits. Server job satisfaction appears to be a happy consequence of the effort.

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