Our 45-day money-back guarantee reflects our commitment to exceptional customer service.
Houston, TX (PRWEB) September 18, 2012
HostingZoom (http://www.hostingzoom.com), a leading provider of shared cPanel hosting, cloud hosting, and dedicated server hosting plans, announced today the details of a new 45-day money-back guarantee on all web hosting services. For new customers considering the company as a hosting provider, the 45-day money-back guarantee gives customers an opportunity to try a HostingZoom web hosting plan with no financial risk.
“At HostingZoom, we continually invest in a strong infrastructure and quality hardware to create the best possible web hosting experience available on the market,” says Greg Landis, CEO at HostingZoom. “Naturally, we use clear, empirical data to represent the quality of our service where possible – for example, in our 100% network uptime guarantee. But we understand that to really make an informed decision, customers need to go hands-on with our hosting services. The 45-day money-back guarantee means that customers can experience first-hand everything that makes HostingZoom a leading choice as their web hosting provider.”
To help customers get a feel for their hosting plan, the best web hosting providers offer a no-obligation “settling in” period. During this time, customers can cancel their hosting plan and receive a full refund of all hosting costs. Although these refunds do not include the price of domain names and other related services, they are a useful way for interested customers to gauge service quality in a risk-free environment. The majority of hosting companies give shared hosting, cloud hosting, and dedicated server hosting users a period of no longer than 30 days. HostingZoom’s 45-day period is one of the longest money-back guarantee durations in the industry, giving customers even more peace of mind.
“Some hosting companies do not offer any type of protection for customers who are interested in their services, but not ready to commit,” says Landis. “Some offer very limited money-back guarantees that expire after 15 or 30 days. Even those companies that do provide longer guarantees use complex small print to make claiming your refund difficult. The HostingZoom 45-day money-back guarantee is crystal-clear – we will happily refund any customer their web hosting costs if they decide they are not satisfied for any reason.”
Three common areas customer satisfaction is measured include reliability, performance, and capability. Reliability refers to the stability of a web hosting service and the consistency of its availability. HostingZoom provides a 100% network uptime guarantee as part of its service level agreement (SLA), ensuring customers that their hosting service will be online, all the time. Web hosting performance refers to the speed of applications and how quickly website visitors can access the website’s content. HostingZoom uses a state-of-the-art network infrastructure with branded hardware to maintain faster hosting services. Capability is perhaps the most important factor in the success of a web hosting plan, referring to the features included and how easy they are to use. A HostingZoom plan includes ecommerce functionality and access to a wide range of online applications, from content management systems (CMS) to bulletin boards. Every plan also features the cPanel web hosting control panel and 24/7/365 customer support to help customers achieve their specific online goals.
“At HostingZoom, we go the extra mile to ensure top-notch quality hosting services for our customers,” says Landis. “We work hard to give our customers the best experience possible, and this begins before they even make a purchase. Our 45-day money-back guarantee reflects our commitment to exceptional customer service. Most importantly, it reflects our confidence in the fact that customers will try and love HostingZoom web hosting services long after the 45-day money-back guarantee period.”
HostingZoom is a web hosting provider that delivers top-quality hosting plans to customers who want to experience incredible support and assistance. Now, with one of the longest money-back guarantee periods in the industry, customers can now experience what makes HostingZoom so popular.
Customers who want to try HostingZoom web hosting services or want to learn more about HostingZoom’s 45-day money-back guarantee are encouraged to visit http://www.hostingzoom.com.
Since 1998, HostingZoom has been a leading provider of web hosting services, including shared web hosting, cloud hosting plans, and dedicated server hosting solutions. The privately held company is based in Colorado Springs, Colorado and was founded with a single mission: give customers outstanding support and reliable hosting plans at an affordable price. In addition to providing dependable web hosting plans, HostingZoom also offers customers domains and domain registration, web design, SSL certificates, and other related services. These services all come complete with an unrivaled 100% network uptime guarantee, 24/7/365 technical support, and a 45-day money-back guarantee. HostingZoom also features two other established brands within the hosting industry – modVPS, a specialty VPS hosting brand, and ResellerZoom, a subsidiary focused on reseller hosting services.
For more information on HostingZoom, visit http://www.hostingzoom.com.