New Albany, IN (Vocus/PRWEB) April 05, 2011
SmartBox Web Marketing today announced it has become an authorized reseller of the Google Apps™ suite of communication and collaboration tools. After completing training by Google the web marketing experts at SmartBox can now offer their business clients quicker and easier connectivity between departments and personnel, saving substantial time and money.
“Our work is primarily with dental/medical offices in local communities. The average person probably does not realize the amount of information that has to be routed through several people in one office on any given day. But let’s imagine a behind-the-scenes look at any one patient that might walk through their doors,” said Colin Receveur, founder and CEO of SmartBox Web Marketing.
“Before that patient enters the office he or she will have to complete various new patient and intake forms so that the staff can anticipate that patient’s needs. This may include several phone calls or emails to insurance companies for pre-approval, which then gets merged with billing, scheduling for follow-up appointments and other emails, faxes, and documents that will undoubtedly raise numerous questions that require clarification. Until now this meant time away from the desk and tasks at hand, and lots of lost productivity. Now with Google Apps for Business, in just this one instance, people within the office can instantly chat, share documents and spreadsheets, view in real time what the other person is looking at and collaborate on document updates, all without anyone having to hunt down someone else in the office or send an email and wait for an answer.”
But this new option is just the tip of the iceberg Receveur sees for his clients. Because these applications are cloud based, any person in an office with secure login information can access information, calendars, spreadsheets, email and documents from any computer. This means, for example, that a doctor can log in from home after a long day and review the day’s activities in the office, review documents and dictate directions for the following day to any staff member. He or she can also decide who will have access to the many features of Google Apps on a person-by-person basis.
“Google Apps brings simple, powerful enterprise level communication and collaboration tools to organizations of any size but it is particularly effective for our typical client,” said Receveur. “It’s all hosted by Google to streamline setup, minimize maintenance, and reduce IT costs. Our clients do not even have to change their email address to take advantage of the new features.”
The Google Apps Reseller program includes resellers, consultants and independent software vendors that sell, service and customize Google Apps for Business options for their customers. SmartBox Web Marketing received training, support and deployment services from Google, as well as access to APIs for integrating Google Apps into their customers' business operations.
“It’s just one more thing we at SmartBox Web Marketing are able to provide our customers as we seek to offer additional service and support. The businesses using Google Apps will save considerable time and money,” added Colin.
For more information on SmartBox Web Marketing, the work it does to bring dental and other health related offices more patients, and the Google Apps program please visit http://www.SmartBoxWebMarketing.com/google-apps.htm