We have been extremely impressed with the work Cvent has done for our organization. Their turnkey project management option allows us to focus on other things while the experts do what they know best. Not only is Cvent easy to work with but the level of customer service and professionalism is top notch.
McLean, VA (Vocus) January 22, 2009
Cvent, the leading provider of online web survey tools and event management solutions, announced the launch of Cvent Professional Services Group, a turnkey consultation program designed to optimize survey campaigns and generate improved business intelligence for Cvent clients. Cvent is now offering service packages to assist clients in strategic data collection and feedback management.
The Professional Services Group will support clients throughout the survey management process, offering both hands-on assistance and strategic consultation services for:
- survey creation
- content review and commentary
- graphic design
- contact list procurement
- response generation techniques
- data analysis and trend spotting
- custom report generation
Cvent's goal in offering these services is to help clients get the meaningful data they need from surveys to make the right business decisions. Having the right survey can help companies make critical decisions about launching new products, increase customer satisfaction, and improve the products and services they offer. Cvent's experts can help clients design the right survey, ask the best questions, get the right respondents, and analyze the results in meaningful reports.
Several clients have already sought the expertise of the Professional Services Group to save time and maximize survey campaign efforts. Alex Brody, Assistant Director of Industry Affairs at AUSA notes, "We have been extremely impressed with the work Cvent has done for our organization. Their turnkey project management option allows us to focus on other things while the experts do what they know best. Not only is Cvent easy to work with but the level of customer service and professionalism is top notch."
Professional services offerings are customized to the specific needs of the client and each survey campaign. Cvent's analysts employ years of experience in conducting market research, customer research, employee satisfaction surveys, training evaluations and other types of feedback campaigns to ensure valuable results and feedback.
Founded in 1999, Cvent has over 400 employees worldwide. Cvent offers web-based software for web surveys, online event registration, event management, event website creation, meeting site selection and event sourcing. Cvent helps over 12,000 planners manage 100,000 surveys, marketing campaigns and events per year. Cvent's users have sent over 175 million event invitations, have processed $750 million in online payments and have managed over 5 million event registrations and responses using Cvent's software. For more information on Cvent's web-based software, please visit http://www.cvent.com .
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