WhitePages.us.org will also use social media as a place where people can connect with the company's customer service department.
Denver, CO (PRWEB) March 20, 2014
WhitePages.us.org has just launched a series of social media contact points in order to offer transparent communication with customers and potential customers, the company announced yesterday.
“We want people to know what we are up to,” a WhitePages.us.org spokesman said. “Social media is the more important way to keep in touch with our customer base. In this day and age, if you don't have a social media presence customers will wonder why. This is why we had to launch these channels as soon as we knew our site was up and running correctly.”
WhitePages.us.org now has social media contact points on Facebook, Twitter, LinkedIn, and Pinterest, he said. They also have a new company blog.
“We'll use social media to keep people up to date on what's happening at WhitePages.us.org, give them advice on how to use our service, and point out interesting news items,” he said. “It will give a public voice to our company.”
WhitePages.us.org will also use social media as a place where people can connect with the company's customer service department, he said.
“We'll be looking very closely at the comments people make,” he said. “If they bring up a question or concern, we'll respond to it right away. It will be a much cleaner and easier way for people to contact us. You don't want to have to rely on a phone bank in this day and age.”
WhitePages.us.org plans to have other launch announcements in the near future, he said.
Customer service website WhitePages.us.org was created to serve the needs of public records clients across North America. With thousands of requests processed each day, WhitePages.us.org continues to grow as a reputable customer service resource. Visit WhitePages.us.org to chat with a live representative, call 1-855-673-3303, or email Manager(at)WhitePages(dot)us(dot)org with any questions or concerns.